Connect RingCentral and Heap Analytics to Build Intelligent Automations
Choose a Trigger
When this happens...
- Request a new Trigger for RingCentral
Choose an Action
Automatically do this!
Track Event
Add User to Heap
Delete Users
Add User Properties
Enable Integrations or automations with these events of RingCentral and Heap Analytics
Enable Integrations or automations with these events of RingCentral and Heap Analytics
Actions
Generate Ringout Call
Starts a 2-legged RingOutCall based on specified from and to numbers.
Track Event
Send an event to Heap
Add User to Heap
Create or update a user in Heap
Delete Users
Submit users for deletion
Add User Properties
Add or update user properties
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Frequently Asked Questions
To start, connect both your RingCentral and Heap Analytics accounts to viaSocket. Once connected, you can set up a workflow where an event in RingCentral triggers actions in Heap Analytics (or vice versa).
Absolutely. You can customize how RingCentral data is recorded in Heap Analytics. This includes choosing which data fields go into which fields of Heap Analytics, setting up custom formats, and filtering out unwanted information.
The data sync between RingCentral and Heap Analytics typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between RingCentral and Heap Analytics. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About RingCentral
RingCentral provides cloud-based communication system to modern businesses of all sizes. The system enables companies with voice, SMS, video, Fax, and team collaboration services on all major desktop and mobile platforms. All devices, services, and users can be managed through our PBX and administrative capability designed for Enterprise IT.
Learn MoreAbout Heap Analytics
Heap Analytics collects and analyzes user event data to understand how users interact with a product.
Learn More
