Connect Ryver and Zendesk Support to Build Intelligent Automations
Choose a Trigger
When this happens...
New Team
New Posts
Choose an Action
Automatically do this!
Find a User
Find an Agent
Find an Organization
Find Tickets
Find Latest Comment
Add Comment to Ticket
Add Tags to Ticket
Create an Organization
Create a User
Remove Tag from Ticket
Update Ticket
Create Ticket
Ready to use Ryver and Zendesk Support automations
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Team
Triggered when a new room is created.
New Posts
Fetch posts created in a selected team (workroom), forum, or user stream since the specified time.
New Organization
Triggers when a new organization is created.
New User
Triggers when a new user is created.
New Group
Triggers when a new group is created.
Updated Ticket
Triggers when an existing ticket is updated.
Do thisActions
Action is the task that follows automatically within your Ryver integrations.
Send Chat Message
Send a message to a team (workroom), forum, or user in Ryver.
Create Team
Create a new Ryver team (workroom) with name, nickname, description, security setting, avatar and active status.
Upload File
Attach a file (URL or text) as a post to a Team (workroom), Forum, or User in Ryver.
Create Post
Create a post in Ryver to a forum, team (workroom), or user feed with an optional subject and body.
Find a User
Finds an existing user by query
Find an Agent
Finds an existing Agent by query
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Frequently Asked Questions
To start, connect both your Ryver and Zendesk Support accounts to viaSocket. Once connected, you can set up a workflow where an event in Ryver triggers actions in Zendesk Support (or vice versa).
Absolutely. You can customize how Ryver data is recorded in Zendesk Support. This includes choosing which data fields go into which fields of Zendesk Support, setting up custom formats, and filtering out unwanted information.
The data sync between Ryver and Zendesk Support typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Ryver and Zendesk Support. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Ryver
Ryver organizes all your collaboration in one app with team chat, task management, and voice and video calls.
Learn MoreAbout Zendesk Support
Zendesk Support is a customer service platform designed to create better customer relationships. It lets businesses offer support, scale with self-service options, and differentiate with proactive engagement.
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