
When this happens...
New Inbound Message Arrives
Message Delivery Status Changes

Automatically do this!
Create Contact
Create Campaign
Track Event
Send Campaign
Update Contact
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When this happensTriggers
A trigger is an event that starts a workflow.
Runs when new inbound message arrives.
Runs when Message Delivery Status Changes
Runs when a new contact is added in Plunk.
Runs when a contact is updated in Plunk.
Action is the task that follows automatically within your SandeshChat integrations.
Send a SandeshChat template message to a recipient's phone number.
Send a chat message (text, image, audio, video, document, or location) to a recipient via SandeshChat.
Adds a new contact to Plunk or updates an existing contact.
Creates a new campaign in Plunk to start outreach and track results.
Record an activity in Plunk so it is saved and visible in your account.
Sends the selected campaign now or schedules it to send later.

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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your SandeshChat and Plunk accounts to viaSocket. Once connected, you can set up a workflow where an event in SandeshChat triggers actions in Plunk (or vice versa).
Absolutely. You can customize how SandeshChat data is recorded in Plunk. This includes choosing which data fields go into which fields of Plunk, setting up custom formats, and filtering out unwanted information.
The data sync between SandeshChat and Plunk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between SandeshChat and Plunk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
SandeshChat is a dynamic communication platform designed to enhance team collaboration and streamline messaging. Ideal for businesses and teams looking to improve their internal communication, SandeshChat offers a range of features including instant messaging, file sharing, and group chats.
Learn MorePlunk is a platform designed to enhance productivity and streamline workflows through automation and integration of various applications.
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