Connect SandeshChat and Webengage to Build Intelligent Automations

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SandeshChat

When this happens...

Choose an Action

Webengage

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Inbound Message Arrives

New Inbound Message Arrives

Runs when new inbound message arrives.

Message Delivery Status Changes

Message Delivery Status Changes

Runs when Message Delivery Status Changes

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Do thisActions

Action is the task that follows automatically within your SandeshChat integrations.

Send Template Message

Send Template Message

Send a SandeshChat template message to a recipient's phone number.

Send Session Message

Send Session Message

Send a chat message (text, image, audio, video, document, or location) to a recipient via SandeshChat.

Add User

Add User

Adds a new user to your WebEngage account.

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Frequently Asked Questions

How do I start an integration between SandeshChat and Webengage?

To start, connect both your SandeshChat and Webengage accounts to viaSocket. Once connected, you can set up a workflow where an event in SandeshChat triggers actions in Webengage (or vice versa).

Can we customize how data from SandeshChat is recorded in Webengage?

Absolutely. You can customize how SandeshChat data is recorded in Webengage. This includes choosing which data fields go into which fields of Webengage, setting up custom formats, and filtering out unwanted information.

How often does the data sync between SandeshChat and Webengage?

The data sync between SandeshChat and Webengage typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from SandeshChat to Webengage?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between SandeshChat and Webengage?

Yes, you can set conditional logic to control the flow of data between SandeshChat and Webengage. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

SandeshChat

About SandeshChat

SandeshChat is a dynamic communication platform designed to enhance team collaboration and streamline messaging. Ideal for businesses and teams looking to improve their internal communication, SandeshChat offers a range of features including instant messaging, file sharing, and group chats.

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Webengage

About Webengage

Webengage is a comprehensive marketing automation platform that helps businesses engage with their customers through personalized communication across multiple channels. It offers tools for customer segmentation, journey mapping, and analytics to enhance customer retention and conversion rates.

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