Connect SMS and Engage to Build Intelligent Automations

Choose a Trigger

SMS

When this happens...

Choose an Action

Engage

Automatically do this!

Enable Integrations or automations with these events of SMS and Engage

Enable Integrations or automations with these events of SMS and Engage

Actions

Send SMS

Send SMS

Sends a new SMS message to a specified phone number.

Create New Customer

Create New Customer

Create a new customer

Track User Event

Track User Event

Record an event on a user's profile in Engage.

List All Customers

List All Customers

List all customers and their details.

Request a new Action for SMS

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Frequently Asked Questions

How do I start an integration between SMS and Engage?

To start, connect both your SMS and Engage accounts to viaSocket. Once connected, you can set up a workflow where an event in SMS triggers actions in Engage (or vice versa).

Can we customize how data from SMS is recorded in Engage?

Absolutely. You can customize how SMS data is recorded in Engage. This includes choosing which data fields go into which fields of Engage, setting up custom formats, and filtering out unwanted information.

How often does the data sync between SMS and Engage?

The data sync between SMS and Engage typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from SMS to Engage?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between SMS and Engage?

Yes, you can set conditional logic to control the flow of data between SMS and Engage. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

SMS

About SMS

MSG91 is a comprehensive communication platform that provides robust SMS solutions for businesses. It enables seamless and efficient messaging services, allowing businesses to reach their customers through SMS for notifications, alerts, and marketing campaigns.

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Engage

About Engage

Engage is a powerful platform designed to enhance customer interactions and streamline communication processes. It offers tools for managing customer relationships, automating marketing efforts, and improving engagement strategies.

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