Connect Yellow.ai and Way We Do to Build Intelligent Automations

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Yellow.ai

When this happens...

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Way We Do

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Outbound Template

New Outbound Template

Triggered when a new outbound template is created in Yellow.ai.

New Comment

New Comment

Triggers when a new comment is added to a checklist.

Checklist Started

Checklist Started

Triggers when a checklist instance is started.

Checklist Step Completed

Checklist Step Completed

Triggers when a checklist instance step is completed.

Procedure Accepted

Procedure Accepted

Triggers when a procedure has been accepted.

Supervisor SignOff Invite

Supervisor SignOff Invite

Triggers when a supervisor is invited for signoff.

Do thisActions

Action is the task that follows automatically within your Yellow.ai integrations.

Create User

Create User

Creates a new user in the Yellow.ai platform.

Get Outbound Templates

Get Outbound Templates

Get all active Outbound templates associated with a specified bot ID.

Add a New User

Add a New User

Create and invite a New User.

Complete a Checklist Step

Complete a Checklist Step

Mark a specific step in a checklist instance as complete.

Add a Checklist Comment

Add a Checklist Comment

Adds a new comment to an Activated Checklist Instance step.

Start Checklist Instance

Start Checklist Instance

Starts a checklist instance for a user.

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Frequently Asked Questions

How do I start an integration between Yellow.ai and Way We Do?

To start, connect both your Yellow.ai and Way We Do accounts to viaSocket. Once connected, you can set up a workflow where an event in Yellow.ai triggers actions in Way We Do (or vice versa).

Can we customize how data from Yellow.ai is recorded in Way We Do?

Absolutely. You can customize how Yellow.ai data is recorded in Way We Do. This includes choosing which data fields go into which fields of Way We Do, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Yellow.ai and Way We Do?

The data sync between Yellow.ai and Way We Do typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Yellow.ai to Way We Do?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Yellow.ai and Way We Do?

Yes, you can set conditional logic to control the flow of data between Yellow.ai and Way We Do. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Yellow.ai

About Yellow.ai

Yellow.ai is a leading AI-powered platform that specializes in automating customer interactions across various channels. It leverages advanced artificial intelligence to provide seamless and personalized customer experiences, enhancing engagement and satisfaction. The platform is designed to cater to businesses looking to optimize their customer support, marketing, and sales processes through intelligent automation.

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Way We Do

About Way We Do

Way We Do is a cloud-based platform that helps businesses create, manage, and execute their standard operating procedures (SOPs) and policies. It enables organizations to streamline their processes, ensure compliance, and improve operational efficiency by providing a centralized location for all procedural documentation.

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