Popular Use Cases
Start a workflow in your other tools whenever something new happens in Zoho Lens.
Update records in Zoho Lens automatically when data changes in the apps your team already uses.
Log Zoho Lens activity into a spreadsheet or database so reporting stays current without manual entry.
Popular ways to automate Zoho Lens
Ready-made flows built with Zoho Lens — preview one, then make it yours.
Integrate Zoho Lens with your favorite apps
The app you are looking for is in beta, and we are awaiting verification from the app builders
before making it accessible to end users.
This process may take 15 to 30 days.
If you can’t wait, we can add the beta version to your viaSocket workspace within 24 hours.
Real-world use cases of Zoho Lens integrations
See how Zoho Lens integrates with popular apps to automate tasks and streamline your workflow.
Send Zoho Lens session alerts to Slack when a technician starts remote guidance.
Create Zendesk tickets from Zoho Lens cases when customers need follow-up after a call.
Update Salesforce opportunities after Zoho Lens sessions reveal product blockers during demos.
Log Zoho Lens resolution notes in Google Sheets for weekly support reporting.
Route Zoho Lens escalation details into your CRM when field agents request replacement parts.
Archive Zoho Lens session summaries in a spreadsheet after each complex repair closes.
How to get started with Zoho Lens automations
Automate when something happens in Zoho Lens
Login -> Create new flow -> Select trigger -> Search Zoho Lens -> Choose the trigger from the list
Take action in Zoho Lens when something happens in an app or you want to add step in flow
Login -> Create new flow -> Select action -> Search Zoho Lens -> Choose the action from the list
Trigger
Action
viaSocket Support
We're here to help
Instant answers
AI assistant available 24/7
Expert support
Connect with our specialists
Trusted & secure
Your data is safe with us
Learn More About Automation
How viaSocket Works | A Complete Guide
Discover viaSocket, an AI-powered workflow automation platform with 2,000+ integrations. Learn what it is, how it works, and how to set up no-code automated workflows.
5 Simple Automation Hacks to Make Your Team Free
Five practical automation hacks to cut repetitive tasks and boost productivity using viaSocket, covering lead generation, onboarding, accounting, support, and HR.
What is Workflow Automation - Definition, Importance & Benefits | A Complete Guide
Explore workflow automation: its definition, benefits, how it works, real-world examples, and how to automate with viaSocket.
What are Webhooks - Definition, Working, Usage & Examples | A Complete Guide
Discover what webhooks are, how they work, and when to use them. Compare push-based webhooks with APIs and polling, with practical examples and ViaSocket integration.
Frequently Asked Questions
You can automate logging sessions as tickets, linking them to work orders, triggering follow-ups, sending data to dashboards, and notifying the right team members when specific types of remote assistance sessions occur—without manual data entry.
No. viaSocket is built for business users. You connect Zoho Lens and your other apps, choose triggers such as “session started” or “session ended,” and define the actions you want to run using simple, guided steps.
viaSocket can use AI to turn Zoho Lens session notes or outcomes into short summaries, categorize issues, and generate clear internal updates or customer follow-ups. These AI-generated results can be sent to your CRM, helpdesk, or messaging tools automatically.
Yes. viaSocket lets you connect Zoho Lens to popular CRMs and helpdesk tools so every remote assistance session can create or update a contact, account, ticket, or case, keeping your records complete and up to date.
No. viaSocket runs in the background. Your team continues using Zoho Lens as usual, while data and follow-up actions are handled automatically in your other systems, reducing manual work and errors.
About Zoho Lens
Zoho Lens is a powerful remote assistance tool that enables businesses to provide real-time support through augmented reality. It allows technicians to guide customers or field agents visually, enhancing problem-solving efficiency and reducing downtime.
Learn More
About viaSocket
viaSocket is an AI-powered, workflow automation platform that helps people and businesses connect apps and automate repetitive tasks. With thousands of integrations, anyone can build workflows to move data, cut manual work, and save time. Whether for simple tasks or large-scale processes, viaSocket makes automation easy and helps teams focus on what matters most.
Learn More
