Fair Usage Policy
At viaSocket, we believe in building tools that empower everyone—from solo builders to scaling startups—without putting limits in the way. That’s why we operate with a plan-free model, guided by a simple principle: use what you need, but don’t break it for everyone else.
What This Policy Is About
Instead of enforcing rigid quotas or confusing tiered plans, we trust our community to use viaSocket responsibly. This policy helps define what “responsible” means so we can continue offering a powerful, reliable platform to all.
What You Can Expect
We offer the following by default:
Unlimited workflows
Unlimited steps per workflow
Unlimited users per workspace
Free access to all integrations
Generous monthly execution capacity — enough for most individuals and teams
No locked features behind paywalls
If you’re building seriously, we’ll grow with you. And if you’re experimenting, tinkering, or starting small—we’ve got you.
What We Watch For (So It Stays Fair)
To keep the lights on for everyone, we monitor for:
Unusual system strain — e.g., workflows running every few seconds 24/7.
Abusive patterns — such as recursive loops, fake load generation, or exploiting integrations.
Non-human use — like bot farms, scraping networks, or crypto mining.
Bypassing mechanisms — like account duplication or shared credentials.
If you’re unsure whether something is okay—ask us. We love ambitious use cases and will help you scale them the right way.
What Happens If You Cross the Line
If something feels off, we’ll talk to you first. Our process is simple:
Friendly notification – We’ll explain what we noticed.
Collaborative solution – We'll help you optimize or customize your use.
Temporary limits (if needed) – Only if the issue persists without response.
Hard blocks – Rare, and only for malicious intent.
We're builders too. We’ll always choose conversation over enforcement.
Need More Power? Just Ask
Some workflows are naturally demanding. If you need more executions, larger payloads, or longer retention—we can enable it for you. No complicated pricing page, just tell us what you're building.
This Policy May Evolve
As we learn and grow with our users, this Fair Usage Policy may evolve. When it does, we’ll communicate clearly and give you time to adjust.
Questions? Ideas?
Reach us at [email protected] or join our community forum.
