Add an AI Chatbot That Takes Action

Give your users a chat assistant inside your product that can look things up and get things done, in your product and in the apps they have connected.

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More than answers

A chat assistant with real tools behind it, built into your own interface.

Built into your UI

Add a chat assistant to your own interface instead of sending users elsewhere.

Connected apps as tools

The assistant can read from and act in each user's connected apps.

Your product’s actions

Give the assistant access to your own product capabilities, too.

Per-user permissions

The assistant only acts on the signed-in user's own connected accounts.

50+ AI models

Choose the model that fits your assistant.

Monitoring

Review what the assistant did on each request.

How it works

  1. Add the assistant

    Place the chat interface in your product.

  2. Choose its tools

    Pick the actions it may use from your product and the connected apps.

  3. Users ask, it acts

    Users ask in plain language; the assistant finds answers and runs the actions.

What teams build with in-app chatbots

Sales assistant

Answer "which deals close this week?" from the CRM and offer a summary.

Support copilot

Look up orders and email customers, all from one chat.

Product helper

Let users create records and update settings by asking instead of clicking.

Frequently Asked Questions

FAQs about In-app AI Chatbots

Can I add an AI chatbot to my product?

Yes. viaSocket gives chatbots access to your product’s capabilities and connected apps, so they can retrieve information and perform actions.

Can the chatbot take actions, not just answer questions?

Yes. It can perform tasks such as drafting emails, updating records, and retrieving information from connected apps.

Whose accounts does the chatbot use?

It acts on the signed-in user's own connected accounts and permissions.

Is there a built-in chat assistant?

Yes. If you want a chat assistant in your own UI, viaSocket has one built in.

Put an assistant that acts in your product

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  • Managed auth
  • Per-customer connections
  • Actions & triggers
  • Data mapping
  • Monitoring & logs
  • Your branding