Connect Any App, Call Any Endpoint
When the catalog doesn't have the app or action you need, build a custom connector or make a direct API request, with the same auth, logs, and tools as every other integration.
Go beyond the catalog
Custom connectors work like built-in apps, so nothing else in your product has to change.
Custom connectors
Build a connector once in viaSocket's Plug Builder. From then on it works like any other app.
Direct API requests
Call additional endpoints on a connected app when a pre-built action is not enough.
Same authentication
Requests run with the user's connected account, so you don't handle tokens yourself.
Works as an agent tool
Custom actions get an input schema, so AI agents can call them like any other tool.
Same monitoring
Custom requests show up in the same logs as every other action.
Request an app
Ask the viaSocket team to add an integration you need to the catalog.
How it works
Define the connector
Set up the app's authentication and the actions you need in the Plug Builder.
Let users connect it
Your users connect their accounts the same way they connect any other app.
Call it from your code
Your code and your agents call its actions through the same interface.
What teams build with custom integrations
Internal and niche tools
Connect industry-specific or in-house systems your customers rely on that aren't in the catalog.
Extra endpoints
Reach an API endpoint that the app's pre-built actions don't cover yet.
Your own API as a tool
Expose your own product API to AI agents alongside the 2,300+ catalog apps.
FAQs about Custom Integrations & API Requests
What if the app I need isn't in the catalog?
Build it once as a custom connector in viaSocket's Plug Builder. Your users then connect it, and your code and agents call its actions like any other app. You can also request an integration from the viaSocket team.
Can I call API endpoints that have no pre-built action?
Yes. You can make additional API requests to connected services when pre-built actions do not meet your requirements.
Do custom integrations support authentication?
Yes. Custom connectors use the same managed authentication as built-in apps.
Can AI agents use custom integrations?
Yes. Custom actions can be used as tools by AI agents, the same way as catalog actions.
Connect the apps your customers need
- Managed auth
- Per-customer connections
- Actions & triggers
- Data mapping
- Monitoring & logs
- Your branding