viaSocket Help

Make Your First Flow

A Flow is a Trigger connected to one or more Actions. Building your first Flow takes under five minutes once you know which apps you want to connect.

What you'll need:

  • A viaSocket account

  • A Google account (covers both Sheets and Gmail)

What you'll build: Every time a new row is added to a Google Sheet, viaSocket will automatically send an email via Gmail.


Step 1: Open a new Flow
Log in to viaSocket — you'll land on your Workspace dashboard. Click "+ New Flow" in the top right. A blank canvas opens, ready for you to start building.

Don't worry about naming it — viaSocket automatically generates a title once your Flow goes live.


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Step 2 : Set your Trigger

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Click Add Trigger > search for Google Sheets, and select New Row Added. When prompted, > connect your Google account, > then choose the Spreadsheet and Sheet Tab you want to monitor. > Click Save & Test Trigger — viaSocket pulls in a sample row to confirm the connection works.


Step 3: Set your Action


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Click + Add Action >, search for Gmail, and select Send Email. > Connect your account, then fill in the To, Subject, and Body fields — use the { } icon to map values from your Sheet wherever you want.

Step 4. Test the Flow
Click Save & Test Action to send a real test email using your sample data. Check your inbox to confirm it arrived correctly.


Step 5: Publish your Flow

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Click Publish in the top right, then toggle the Flow to Active. From this point, every new row added to your Sheet will automatically trigger the email.

Tip: Always test before publishing. A test run doesn't consume credits and helps you catch mapping issues early.


Monitoring your Flow


Once live, track every run under the History tab on your Flow canvas. Each entry shows whether the run succeeded, what data was processed, and which step failed if something went wrong. This is the first place to check if your Flow stops behaving as expected.

Need help?
If something isn't working, reach out at [email protected] — include your Flow name and a screenshot of the History log for the fastest resolution.


What to try next

  • Add a second Action to the same Flow (e.g. also post a message to Slack)

  • Use Multiple Paths to send different emails based on what's in the row

  • Explore Templates to find pre-built Flows for common use cases