Automate 36Blocks with viaSocket

Connect 36Blocks SMS, voice, and email to your CRM, website, and support tools so every lead, order, and ticket triggers the right message automatically.

Available Events and Actions

Enable Integrations or automations with these events of 36Blocks

When this happensTrigger

No trigger available

Do thisActions

Action is the task that follows automatically within your 36Blocks integrations.

Get all Companies

Get all Companies

Gets all companies in a specified block.

List Client Users

List Client Users

Lists all users of the client.

Get Company Members

Get Company Members

Retrieves all members of a company.

Get User Details

Get User Details

Gets a user's details using their ID or email.

Log Out All Users

Log Out All Users

Logs out all end-user sessions for a feature.

Request a new Action for 36Blocks

How to get started with 36Blocks automations

Automate when something happens in 36Blocks

Login -> Create new flow -> Select trigger -> Search 36Blocks -> Choose the trigger from the list

Take action in 36Blocks when something happens in an app or you want to add step in flow

Login -> Create new flow -> Select action -> Search 36Blocks -> Choose the action from the list

Trigger

36Blocks

Action

36Blocks

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Frequently Asked Questions

What can I automate between 36Blocks and viaSocket?

You can automate sending and tracking SMS, voice, and email messages based on actions in your other systems—such as new leads, orders, tickets, payments, or booking updates. viaSocket listens to events in your tools and triggers the right 36Blocks communication without manual work.

Do I need to be technical to set up 36Blocks automation in viaSocket?

No. viaSocket is built for non-technical teams. You choose a trigger (for example, “new lead in CRM”) and an action (“send SMS via 36Blocks”) and fill in simple fields like phone number and message text. Most workflows can be set up in minutes without coding.

Can I use AI with 36Blocks through viaSocket?

Yes. viaSocket lets you add AI steps into your workflows. You can use AI to write or personalize messages before they are sent through 36Blocks, summarize long content into short SMS-ready text, or decide which channel to use based on customer context.

Which types of messages work best to automate with 36Blocks?

Transactional and time-sensitive messages work best: lead acknowledgments, order and delivery updates, payment and renewal reminders, support status notifications, and post-interaction feedback requests. These are predictable, repetitive, and benefit from instant, reliable delivery.

How does viaSocket connect 36Blocks with my existing tools?

viaSocket acts as the bridge between 36Blocks and your business apps. You connect each app once in viaSocket, then create workflows where events from one system automatically trigger actions in 36Blocks or vice versa, keeping data and communication in sync across your stack.

36Blocks

About 36Blocks

36Blocks is a robust communication platform that leverages the capabilities of MSG91 to provide seamless messaging solutions for businesses. It enables efficient and reliable SMS, voice, and email communication, enhancing customer engagement and operational efficiency.

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viaSocket

About viaSocket

viaSocket is an AI-powered, workflow automation platform that helps people and businesses connect apps and automate repetitive tasks. With thousands of integrations, anyone can build workflows to move data, cut manual work, and save time. Whether for simple tasks or large-scale processes, viaSocket makes automation easy and helps teams focus on what matters most.

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