Integrate b2chat with your favorite apps
The app you are looking for is in beta, and we are awaiting verification from the app builders
before making it accessible to end users.
This process may take 15 to 30 days.
If you can’t wait, we can add the beta version to your viaSocket workspace within 24 hours.
Real-world use cases of b2chat integrations
See how b2chat integrates with popular apps to automate tasks and streamline your workflow.
Route new WhatsApp leads from b2chat into HubSpot when agents qualify them.
Create Salesforce opportunities from b2chat chats after a prospect requests pricing.
Send b2chat conversations to Slack when support needs a sales handoff.
Record Telegram conversations from b2chat in Google Sheets for weekly reporting.
Update your CRM with b2chat conversations when leads become active opportunities.
Archive b2chat transcripts in your database after refund or complaint resolution.
How to get started with b2chat automations
Automate when something happens in b2chat
Login -> Create new flow -> Select trigger -> Search b2chat -> Choose the trigger from the list
Take action in b2chat when something happens in an app or you want to add step in flow
Login -> Create new flow -> Select action -> Search b2chat -> Choose the action from the list
Trigger
Action
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Frequently Asked Questions
It turns incoming messages from b2chat channels into actionable items — leads, meetings, orders, or support tickets — and moves them into the right systems automatically so your team spends less time copying data and more time closing deals or solving problems.
Yes. viaSocket maps contact and conversation data from b2chat to your CRM, creates or updates records, and keeps status, notes and next steps in sync so sales always sees the latest context.
viaSocket connects your b2chat account only to the apps you authorize. Data transfers follow industry-standard encryption and access controls. For regulatory requirements (GDPR, etc.) we recommend reviewing connection settings and retention policies for each destination app.
Yes. viaSocket can apply AI-enabled automation to b2chat conversations — for example, auto-triage, intent detection, suggested replies, and sentiment scoring — to route messages, qualify leads, or trigger follow-up workflows. AI features are configurable and can be limited to recommendation-only if you prefer human approval.
About b2chat
B2Chat helps you respond to messages from WhatsApp, Instagram, Facebook Messenger, Telegram and LiveChat in one place and turn every conversation into a sale.
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About viaSocket
viaSocket is an AI-powered, workflow automation platform that helps people and businesses connect apps and automate repetitive tasks. With thousands of integrations, anyone can build workflows to move data, cut manual work, and save time. Whether for simple tasks or large-scale processes, viaSocket makes automation easy and helps teams focus on what matters most.
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