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Automate when something happens in b2chat
Login -> Create new flow -> Select trigger -> Search b2chat -> Choose the trigger from the list
Take action in b2chat when something happens in an app or you want to add step in flow
Login -> Create new flow -> Select action -> Search b2chat -> Choose the action from the list
Trigger
Action
See how b2chat integrates with popular apps to automate tasks and streamline your workflow.

Gain insights into how viaSocket functions through our detailed guide. Understand its key features and benefits to maximize your experience and efficiency.

Unlock your team's potential with 5 straightforward automation hacks designed to streamline processes and free up valuable time for more important work.

Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.

Discover what webhooks are, how they work, and when to use them. Compare push-based webhooks with APIs and polling, with practical examples and ViaSocket integration.
It turns incoming messages from b2chat channels into actionable items — leads, meetings, orders, or support tickets — and moves them into the right systems automatically so your team spends less time copying data and more time closing deals or solving problems.
Yes. viaSocket maps contact and conversation data from b2chat to your CRM, creates or updates records, and keeps status, notes and next steps in sync so sales always sees the latest context.
viaSocket connects your b2chat account only to the apps you authorize. Data transfers follow industry-standard encryption and access controls. For regulatory requirements (GDPR, etc.) we recommend reviewing connection settings and retention policies for each destination app.
Yes. viaSocket can apply AI-enabled automation to b2chat conversations — for example, auto-triage, intent detection, suggested replies, and sentiment scoring — to route messages, qualify leads, or trigger follow-up workflows. AI features are configurable and can be limited to recommendation-only if you prefer human approval.
B2Chat helps you respond to messages from WhatsApp, Instagram, Facebook Messenger, Telegram and LiveChat in one place and turn every conversation into a sale.
Learn MoreviaSocket is an AI-powered, workflow automation platform that helps people and businesses connect apps and automate repetitive tasks. With thousands of integrations, anyone can build workflows to move data, cut manual work, and save time. Whether for simple tasks or large-scale processes, viaSocket makes automation easy and helps teams focus on what matters most.
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