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Automate when something happens in chatbeacon
Login -> Create new flow -> Select trigger -> Search chatbeacon -> Choose the trigger from the list
Take action in chatbeacon when something happens in an app or you want to add step in flow
Login -> Create new flow -> Select action -> Search chatbeacon -> Choose the action from the list
Trigger
Action
See how chatbeacon integrates with popular apps to automate tasks and streamline your workflow.

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viaSocket connects ChatBeacon to your apps (CRM, helpdesk, Slack, SMS, spreadsheets) so chats become structured actions: create leads, open tickets, notify reps, enrich contacts and log transcripts automatically.
Yes. Set triggers (new chat, form submission, keyword) and map chat fields to your CRM. Leads, contacts and follow-up tasks are created automatically with no developer work.
Define an offline or no-response trigger. viaSocket can send a templated SMS or email, create a CRM task, or schedule a callback so every missed conversation becomes a tracked follow-up.
No. viaSocket provides simple visual workflows and templates for common ChatBeacon automations. Typical setups take minutes and don’t require developers.
AI-enabled automation via viaSocket can classify chat intent, prioritize leads, and suggest responses or routing rules. That means faster triage, better lead qualification and smarter handoffs between chat, sales and support.
ChatBeacon is a live chat solution for your website, allowing you to monitor your website traffic in real-time, provide customer service and support or capture sale leads. ChatBeacon offers three chat channels: website, SMS and Facebook Chat.
Learn MoreviaSocket is an AI-powered, workflow automation platform that helps people and businesses connect apps and automate repetitive tasks. With thousands of integrations, anyone can build workflows to move data, cut manual work, and save time. Whether for simple tasks or large-scale processes, viaSocket makes automation easy and helps teams focus on what matters most.
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