Integrate chatra with your favorite apps
The app you are looking for is in beta, and we are awaiting verification from the app builders
before making it accessible to end users.
This process may take 15 to 30 days.
If you can’t wait, we can add the beta version to your viaSocket workspace within 24 hours.
Real-world use cases of chatra integrations
See how chatra integrates with popular apps to automate tasks and streamline your workflow.
Create HubSpot contacts when Chatra visitors share contact details during a chat.
Send Gmail follow-ups when Chatra chats end with unanswered buying questions.
Add Salesforce leads when Chatra conversations mention pricing, demos, or contract timing.
Log Chatra feedback in Google Sheets after visitors submit post-chat ratings.
Update your CRM when Chatra captures a qualified company and buying role.
Route Chatra transcripts to a spreadsheet when support teams need weekly analysis.
How to get started with chatra automations
Automate when something happens in chatra
Login -> Create new flow -> Select trigger -> Search chatra -> Choose the trigger from the list
Take action in chatra when something happens in an app or you want to add step in flow
Login -> Create new flow -> Select action -> Search chatra -> Choose the action from the list
Trigger
Action
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Frequently Asked Questions
Common automations include creating CRM contacts from chats, routing leads to reps, converting chats into support tickets, sending personalized follow-ups, and exporting chat data for reporting. Focus on outcomes—faster sales, fewer missed leads, and quicker support.
Yes. viaSocket can add AI steps—for example, sentiment analysis to prioritize tickets, AI summarization of chat transcripts to populate CRM notes, or AI-driven lead qualification to decide follow-up workflows.
No. viaSocket is designed for business operators. You pick triggers (new chat, missed chat, form submission), define actions (create contact, send email, create ticket), and map fields—no coding required.
Most popular CRMs, helpdesks, and email platforms are supported. viaSocket moves the chat data from Chatra into those systems, enriches it when needed, and keeps records synchronized so teams have context.
About chatra
Chatra is a live chat software that helps to increase revenue and collect feedback providing an easy way for website owners to talk to visitors in real time.
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About viaSocket
viaSocket is an AI-powered, workflow automation platform that helps people and businesses connect apps and automate repetitive tasks. With thousands of integrations, anyone can build workflows to move data, cut manual work, and save time. Whether for simple tasks or large-scale processes, viaSocket makes automation easy and helps teams focus on what matters most.
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