Add CTM to Your Product
Give your customers access to CTM from within your product & agents. Use viaSocket to manage authentication, execute actions, and receive events from connected accounts.
Everything You Need to Manage CTM Integrations
Add CTM to your product & agents today. viaSocket runs the infrastructure; your AI coding assistant does the setup.
Managed Authentication
Let your customers connect their CTM accounts without building and maintaining OAuth flows yourself.
Customer-Specific Connections
Manage separate CTM connections for each customer in your product & agents.
Actions, Triggers and Webhooks
Execute supported CTM actions and receive events through a consistent integration interface.
Managed Data Mapping
Map data between your product & agents and the formats expected by CTM.
Monitoring and Debugging
Track executions, inspect errors, and troubleshoot integration issues.
Your Product & Agents, Your Experience
Offer CTM integrations under your own branding and within your existing product & agents.
Available Actions and Triggers for CTM
What You Can Do with CTM
Explore available actions to let your product & agents interact with CTM.
- Create Contact ListCreates a new contact list.
- Send SMSSends an SMS message from your account to a specified phone number.
- List Tracking NumbersLists tracking numbers with optional filters for number or name.
Respond to Events in CTM
Use triggers to let your product & agents respond to events from connected CTM accounts.
- New Call StartsRuns when a new call starts.
- Call EndsRuns when a call ends.
About CTM
Provides call tracking, dynamic number insertion, routing, recording, and multi-channel attribution to connect calls, texts, chats, and form fills to the marketing sources that drove them. Offers conversation intelligence (AI-driven transcription and analytics), a softphone, developer APIs, and native integrations (Google Ads, HubSpot, Salesforce) to sync call data across stacks.
Learn more
About viaSocket
Connect 2,300+ apps to your product & agents with one prompt. Auth, events and actions handled. Free to start.
Learn moreFAQs about adding CTM to your product & agents
Find answers to common questions about integrating CTM into your product & agents, including authentication, supported actions, triggers, and implementation.
How can I integrate CTM into my product & agents?
You can use viaSocket to add CTM integration to your product & agents. viaSocket provides APIs, managed authentication, actions, and triggers to help you build integration features for your customers.
Do I need to build and maintain the integration infrastructure myself?
No. viaSocket manages the integration infrastructure, including authentication, customer connections, and supported actions and triggers.
Can my customers connect their own CTM accounts?
Yes. viaSocket supports customer-specific connections, allowing each customer to authorize their own CTM account.
Can I offer CTM integration under my own branding?
Yes. You can provide the integration experience under your own branding and within the existing interface of your product & agents.
Can I connect CTM with other apps?
Yes. viaSocket supports integrations with 2,300+ apps, allowing your product & agents to work with CTM and other supported services.
How do I execute actions in CTM?
Use viaSocket's supported actions and APIs to perform operations in connected CTM accounts. Available operations depend on the integration's supported capabilities and the permissions granted.
Can my product & agents respond to events from CTM?
Yes. You can use supported triggers and webhooks to receive events from CTM and respond within your product & agents.
Bring CTM Into Your Product & Agents
- Managed auth
- Per-customer connections
- Actions & triggers
- Data mapping
- Monitoring & logs
- Your branding