Add Delighted to Your Product

Give your customers access to Delighted from within your product & agents. Use viaSocket to manage authentication, execute actions, and receive events from connected accounts.

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Integration Infrastructure

Everything You Need to Manage Delighted Integrations

Add Delighted to your product & agents today. viaSocket runs the infrastructure; your AI coding assistant does the setup.

Managed Authentication

Let your customers connect their Delighted accounts without building and maintaining OAuth flows yourself.

Customer-Specific Connections

Manage separate Delighted connections for each customer in your product & agents.

Actions, Triggers and Webhooks

Execute supported Delighted actions and receive events through a consistent integration interface.

Managed Data Mapping

Map data between your product & agents and the formats expected by Delighted.

Monitoring and Debugging

Track executions, inspect errors, and troubleshoot integration issues.

Your Product & Agents, Your Experience

Offer Delighted integrations under your own branding and within your existing product & agents.

Available Actions and Triggers for Delighted

What You Can Do with Delighted

Explore available actions to let your product & agents interact with Delighted.

  • Get Response MetricsProvides your account metrics for a specific project.
  • List people in AutopilotRetrieve all Autopilot memberships for a distribution platform in your project, or list the Autopilot membership for one specific person within a platform.
  • Getting Autopilot configurationRetrieve the current Autopilot configuration for for the designated distribution platform.
  • Find a personfind a person by email or phone number. Optionally creates a person if none is found.
  • Unsubscribe PersonAdd a person to your unsubscribe list.
  • Send Email SurveySend Email Platform Survey
  • Send SMS SurveySend Survey to people via SMS
  • Add PersonCreates a person in Delighted but does not send a survey. Only use this Action if you plan on programmatically adding responses to Delighted. Otherwise, use our Actions for "Send Email Survey" or "Send SMS Survey" to actually dispatch a survey.
  • Add ResponseCreate a survey response

Respond to Events in Delighted

Use triggers to let your product & agents respond to events from connected Delighted accounts.

  • New ResponseTriggers when a new response is received in this delighted project
  • New UnsubscribeTriggers when a person unsubscribes from delighted account

About Delighted

Delighted is a customer feedback platform that helps businesses gather and analyze customer satisfaction data through surveys and other feedback mechanisms.

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viaSocket

About viaSocket

Connect 2,300+ apps to your product & agents with one prompt. Auth, events and actions handled. Free to start.

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Frequently Asked Questions

FAQs about adding Delighted to your product & agents

Find answers to common questions about integrating Delighted into your product & agents, including authentication, supported actions, triggers, and implementation.

How can I integrate Delighted into my product & agents?

You can use viaSocket to add Delighted integration to your product & agents. viaSocket provides APIs, managed authentication, actions, and triggers to help you build integration features for your customers.

Do I need to build and maintain the integration infrastructure myself?

No. viaSocket manages the integration infrastructure, including authentication, customer connections, and supported actions and triggers.

Can my customers connect their own Delighted accounts?

Yes. viaSocket supports customer-specific connections, allowing each customer to authorize their own Delighted account.

Can I offer Delighted integration under my own branding?

Yes. You can provide the integration experience under your own branding and within the existing interface of your product & agents.

Can I connect Delighted with other apps?

Yes. viaSocket supports integrations with 2,300+ apps, allowing your product & agents to work with Delighted and other supported services.

How do I execute actions in Delighted?

Use viaSocket's supported actions and APIs to perform operations in connected Delighted accounts. Available operations depend on the integration's supported capabilities and the permissions granted.

Can my product & agents respond to events from Delighted?

Yes. You can use supported triggers and webhooks to receive events from Delighted and respond within your product & agents.

Bring Delighted Into Your Product & Agents

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  • Managed auth
  • Per-customer connections
  • Actions & triggers
  • Data mapping
  • Monitoring & logs
  • Your branding