viasocket
delivra

delivra

Groove

Groove

Enable Integrations or automations with these events of delivra and Groove

Enable Integrations or automations with these events of delivra and Groove

Triggers

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Ticket Closed

Triggers when a ticket is closed

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Ticket Tagged

Triggers when a ticket is tagged

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Ticket Priority Changed

Triggers when a ticket's priority is change

delivra

Ticket Started

Triggers when a new ticket is created.

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Ticket Opened

Triggers when a ticket is opened.

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Ticket Assigned

Triggers when a ticket is assigned

Actions

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Create New

Starts a new ticket for your customer

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Change Ticket State

Changes the state of a ticket, e.g. from "opened" to "closed".

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Reopen Ticket

Changes the state of a ticket to "opened".

delivra

Close Ticket

Changes the state of a ticket to "closed

delivra

Change Assigned Agent

Assigns an agent to a ticket.

delivra

List group

get all group in Groove.

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Frequently asked questions

  • Is there a limit to the number of apps I can integrate through viaSocket?
  • No, viaSocket does not impose a limit on the number of apps you can integrate. You can connect as many apps as needed to create comprehensive workflows and streamline your business processes.
  • Can I automate complex multi-step workflows across thousands of apps with viaSocket?
  • Absolutely! viaSocket supports the creation of complex workflows with multiple steps, conditional logic, and branching pathways across thousands of integrated apps. Whether you need to automate approval processes, trigger actions based on specific criteria, or organize a series of events, viaSocket offers the flexibility and functionality to meet your automation needs, no matter how complex.
  • Can I monitor the performance of integrations and troubleshoot issues?
  • Yes, viaSocket provides monitoring tools and dashboards that allow users to track the performance of integrations in real-time. You can view metrics such as data transfer rates, error logs, and integration status to identify and troubleshoot any issues that may arise.
  • How does viaSocket ensure the security of data exchanged between integrated apps?
  • Security is a top priority for viaSocket. All data transferred between various apps through viasocket is encrypted using industry-standard protocols to ensure confidentiality and integrity. viaSocket also employs robust authentication mechanisms to prevent unauthorized access and protect sensitive information.
delivra

About delivra

Delivra is a robust multi-channel marketing automation platform used to keep your prospects informed through their customer journey. With intuitive data management and easy personalization tools, we make it easy to acquire, manage, and nurture leads through that other crucial period – after they’re your customer!

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Groove

About Groove

Groove is a customer service platform designed to help businesses manage their customer support tickets, streamline communication, and improve overall customer satisfaction.

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