Insert human approval by email — pause, review, then continue automation

Email (Human Intervention) lets you stop a workflow, send a clear email request for review or sign‑off, and automatically resume once the human input is recorded—so critical decisions stay accurate and compliant.

Available Events and Actions

Enable Integrations or automations with these events of Email

When this happensTrigger

No trigger available

Do thisActions

Action is the task that follows automatically within your Email integrations.

Send Approval Email

Send Approval Email

Send an approval email with action buttons so recipients can review and approve.

Request a new Action for Email

How to get started with Email automations

Automate when something happens in Email

Login -> Create new flow -> Select trigger -> Search Email -> Choose the trigger from the list

Take action in Email when something happens in an app or you want to add step in flow

Login -> Create new flow -> Select action -> Search Email -> Choose the action from the list

Trigger

Email

Action

Email

Real-world use cases of Email integrations

See how Email integrates with popular apps to automate tasks and streamline your workflow.

Sync records with external applications and databases
Generate detailed reports and dashboards from data
Track project progress and task statuses in real-time
Manage and organize data efficiently with custom views
Integrate with collaboration tools for seamless workflows
Automate notifications and alerts based on data changes
Collaborate on data management and analysis with teams
  • Integrate email with Salesforce to sync records, ensuring that customer data is consistently updated across your CRM and email databases.
  • Integrate email with MySQL to automatically sync records, facilitating seamless data exchange between email and your SQL databases.

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Frequently Asked Questions

How does the Email integration pause a workflow and collect approval?

When a workflow reaches an Email step it pauses and sends a request email with the necessary context. The workflow waits until the recipient provides the required input or approval (as recorded in viaSocket). Once the response is recorded, the workflow resumes automatically.

Can I combine Email human review with AI automation in viaSocket?

Yes. Combine AI steps (for example: summarize documents, draft responses, or classify items) to prepare context, then use Email to request a human to review and sign off. This pairs AI speed with human oversight to reduce errors and improve outcomes.

Is approval activity stored for audits and compliance?

Yes. Email steps capture the human input or approval inside the workflow so you have a timestamped record and context for each decision, helping with audits and regulatory reviews.

Who receives the email requests and how do they reply?

You configure which person or team receives each Email request. The message includes the context they need and clear instructions for providing input. Once their response is recorded in viaSocket, the workflow proceeds according to the configured path.

Email

About Email

Human Intervention is a powerful tool designed to facilitate seamless human interaction within automated workflows. It allows users to pause automation processes and request human input or approval before proceeding, ensuring accuracy and compliance in critical tasks.

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viaSocket

About viaSocket

viaSocket is an AI-powered, workflow automation platform that helps people and businesses connect apps and automate repetitive tasks. With thousands of integrations, anyone can build workflows to move data, cut manual work, and save time. Whether for simple tasks or large-scale processes, viaSocket makes automation easy and helps teams focus on what matters most.

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