viasocket
ExactBuyer Contact Enrichment

ExactBuyer Contact Enrichment

Groove

Groove

Enable Integrations or automations with these events of ExactBuyer Contact Enrichment and Groove

Enable Integrations or automations with these events of ExactBuyer Contact Enrichment and Groove

Triggers

ExactBuyer Contact Enrichment

Ticket Closed

Triggers when a ticket is closed

ExactBuyer Contact Enrichment

Ticket Tagged

Triggers when a ticket is tagged

ExactBuyer Contact Enrichment

Ticket Priority Changed

Triggers when a ticket's priority is change

ExactBuyer Contact Enrichment

Ticket Started

Triggers when a new ticket is created.

ExactBuyer Contact Enrichment

Ticket Opened

Triggers when a ticket is opened.

ExactBuyer Contact Enrichment

Ticket Assigned

Triggers when a ticket is assigned

Actions

ExactBuyer Contact Enrichment

Create New

Starts a new ticket for your customer

ExactBuyer Contact Enrichment

Change Ticket State

Changes the state of a ticket, e.g. from "opened" to "closed".

ExactBuyer Contact Enrichment

Reopen Ticket

Changes the state of a ticket to "opened".

ExactBuyer Contact Enrichment

Close Ticket

Changes the state of a ticket to "closed

ExactBuyer Contact Enrichment

Change Assigned Agent

Assigns an agent to a ticket.

ExactBuyer Contact Enrichment

List group

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Frequently asked questions

  • Is there a limit to the number of apps I can integrate through viaSocket?
  • No, viaSocket does not impose a limit on the number of apps you can integrate. You can connect as many apps as needed to create comprehensive workflows and streamline your business processes.
  • Can I automate complex multi-step workflows across thousands of apps with viaSocket?
  • Absolutely! viaSocket supports the creation of complex workflows with multiple steps, conditional logic, and branching pathways across thousands of integrated apps. Whether you need to automate approval processes, trigger actions based on specific criteria, or organize a series of events, viaSocket offers the flexibility and functionality to meet your automation needs, no matter how complex.
  • Can I monitor the performance of integrations and troubleshoot issues?
  • Yes, viaSocket provides monitoring tools and dashboards that allow users to track the performance of integrations in real-time. You can view metrics such as data transfer rates, error logs, and integration status to identify and troubleshoot any issues that may arise.
  • How does viaSocket ensure the security of data exchanged between integrated apps?
  • Security is a top priority for viaSocket. All data transferred between various apps through viasocket is encrypted using industry-standard protocols to ensure confidentiality and integrity. viaSocket also employs robust authentication mechanisms to prevent unauthorized access and protect sensitive information.
ExactBuyer Contact Enrichment

About ExactBuyer Contact Enrichment

ExactBuyer allows you to enrich your contacts with over 75+ unique fields. Enrich sign ups to improve your segmentation, lifecycle emails, and lead conversion rates

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Groove

About Groove

Groove is a customer service platform designed to help businesses manage their customer support tickets, streamline communication, and improve overall customer satisfaction.

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