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FreJun

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Sangam CRM

Actions and Triggers

When this happensTriggers

FreJun

Call Status

Triggers whenever a call's status changes throughout it's lifecycle.

FreJun

Call Recording

Triggers when the call recording is ready to be fetched/played.

FreJun

Call Notes Updated

Triggers when the notes associated with a call change.

FreJun

Call Reason Change

Triggers when the call reason associated with a call changes.

FreJun

Call Outcome Change

Triggers when the call outcome associated with a call changes.

FreJun

New Lead Created

Trigger when new lead is created

Do thisActions

FreJun

Get Call Records

Get Call Records

FreJun

Initiate Call

Initiates a call to the specified candidate

FreJun

Create a new lead

Creates a new lead in Sangam CRM.

FreJun

Create an opportunity

Adds a new opportunity Sangam CRM.

FreJun

Fetch all available fields in a specific module

Fetch all fields available in specific module

FreJun

Create a Contact

Creates a new contact in Sangam CRM.

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Frequently Asked Questions

Is there a limit to the number of apps I can integrate through viaSocket?
No, viaSocket does not impose a limit on the number of apps you can integrate. You can connect as many apps as needed to create comprehensive workflows and streamline your business processes.
Can I automate complex multi-step workflows across thousands of apps with viaSocket?
Absolutely! viaSocket supports the creation of complex workflows with multiple steps, conditional logic, and branching pathways across thousands of integrated apps. Whether you need to automate approval processes, trigger actions based on specific criteria, or organize a series of events, viaSocket offers the flexibility and functionality to meet your automation needs, no matter how complex.
Can I monitor the performance of integrations and troubleshoot issues?
Yes, viaSocket provides monitoring tools and dashboards that allow users to track the performance of integrations in real-time. You can view metrics such as data transfer rates, error logs, and integration status to identify and troubleshoot any issues that may arise.
How does viaSocket ensure the security of data exchanged between integrated apps?
Security is a top priority for viaSocket. All data transferred between various apps through viasocket is encrypted using industry-standard protocols to ensure confidentiality and integrity. viaSocket also employs robust authentication mechanisms to prevent unauthorized access and protect sensitive information.
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About FreJun

FreJun is an excellent platform for calling & maintaining records of calls. The product is user friendly with great analytics on reports which makes calling more productive. My most liked feature is its integration with several other platforms, virtual business number & WhatsApp option.

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About Sangam CRM

Sangam CRM is a comprehensive customer relationship management platform designed to streamline your business processes, enhance customer interactions, and drive sales growth. With features like contact management, sales automation, and analytics, Sangam CRM helps businesses of all sizes manage their customer data efficiently and improve their overall customer experience.

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