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Automate when something happens in gali
Login -> Create new flow -> Select trigger -> Search gali -> Choose the trigger from the list
Take action in gali when something happens in an app or you want to add step in flow
Login -> Create new flow -> Select action -> Search gali -> Choose the action from the list
Trigger
Action
See how gali integrates with popular apps to automate tasks and streamline your workflow.

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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.

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Gali automation is using Gali AI chatbots to perform tasks—like qualifying leads, answering common questions, and tagging conversations—and connecting those outcomes to your apps so work continues without manual steps.
viaSocket links Gali conversations to your tools with no code. You map outcomes (lead, escalation, support resolved) to actions (create CRM record, open ticket, book meeting) so data and context flow automatically.
Yes. viaSocket automates handoffs: when Gali flags a hot lead, it sends the chat transcript, intent signals, and contact info to the designated rep and can schedule a call — reducing lag and improving conversion.
Yes. viaSocket enables AI-enabled automation by triggering workflows based on Gali’s AI outputs (intent, classification, resolution). That means actions are driven by the chatbot’s understanding, not just keywords.
Setup is focused on outcomes: choose the triggers (e.g., qualified lead, unresolved ticket), pick the downstream apps, and map fields. Non-technical users can configure common workflows; support is available for complex routing.
Gali AI is the platform to create custom AI chatbots trained on your data and powered by GPT technology, giving superpowers to sales and support.
Learn MoreviaSocket is an AI-powered, workflow automation platform that helps people and businesses connect apps and automate repetitive tasks. With thousands of integrations, anyone can build workflows to move data, cut manual work, and save time. Whether for simple tasks or large-scale processes, viaSocket makes automation easy and helps teams focus on what matters most.
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