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Automate when something happens in GetChat
Login -> Create new flow -> Select trigger -> Search GetChat -> Choose the trigger from the list
Take action in GetChat when something happens in an app or you want to add step in flow
Login -> Create new flow -> Select action -> Search GetChat -> Choose the action from the list
Trigger
Action
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Sign in to GetChat (360dialog connection) and copy your API credentials. In viaSocket, add GetChat as an integration, paste the API key, then build workflows by choosing triggers (incoming messages, events) and actions (send message, create ticket). No coding required.
Yes. Outbound notifications must use WhatsApp‑approved templates (for transactional messages). Session replies within the 24‑hour window can be normal messages. GetChat works with 360dialog to send both template and session messages — you manage templates in your WhatsApp Business account.
Yes. viaSocket can add AI to GetChat workflows to classify intent, suggest or send replies, extract order numbers or phone numbers, and decide when to escalate to a human — letting you automate routine tasks while keeping control over exceptions.
GetChat uses the WhatsApp Business API (via 360dialog), so you must follow WhatsApp policies (opt‑in, approved templates, no spam). viaSocket connects securely; configure what data is stored and where. Be mindful of WhatsApp messaging windows and templates to avoid rate or policy issues.
get.chat provides access to your WhatsApp Business API to send and receive WhatsApp messages using 360dialog
Learn MoreviaSocket is an AI-powered, workflow automation platform that helps people and businesses connect apps and automate repetitive tasks. With thousands of integrations, anyone can build workflows to move data, cut manual work, and save time. Whether for simple tasks or large-scale processes, viaSocket makes automation easy and helps teams focus on what matters most.
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