Automate AI workflows with Gtwy
Use Gtwy’s AI middleware with viaSocket to connect AI systems to your business apps and automate lead handling, support triage, reporting and operations — no engineering required.
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Triggers and Actions in Gtwy Automations
viaSocket makes it simple to connect Gtwy and automate repetitive tasks.
When this happensTriggers
A trigger is an event that starts a workflow.
Error Alert
Send an alert when an error occurs for one or more selected bridges.
Missing Variable Alert
Send an alert for selected bridges when required variables are missing, prompting you to correct the configuration.
Retry Alert is Created
Triggers when retry alert is created.
New Broadcast Response
Runs when new broadcast response is created.
Do thisActions
Action is the task that follows automatically within your Gtwy integrations.
Send Message To AI
Sends a message to the selected AI agent and returns its reply.
Call AI Agent Instantly
Send a message to the selected AI agent and return a fast reply within the flow.
Setup Webhook for Alert
You can setup your webhook to get alert notifications.
Call AI Agent in Background
Runs asynchronously in the background. Response is not available in real time and may take a few minutes.
How to get started with Gtwy automations
Automate when something happens in Gtwy
Login -> Create new flow -> Select trigger -> Search Gtwy -> Choose the trigger from the list
Take action in Gtwy when something happens in an app or you want to add step in flow
Login -> Create new flow -> Select action -> Search Gtwy -> Choose the action from the list
Trigger
Action
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Frequently Asked Questions
Gtwy is an AI middleware platform that sits between AI systems and your business apps. It simplifies data exchange and command handoffs so AI outputs (like intent, summaries, or decisions) can trigger actions in CRMs, helpdesks, ERPs and other tools.
viaSocket connects to Gtwy and your other apps to build end-to-end automations. AI-enabled automation via viaSocket passes Gtwy’s analyses into workflows that create records, route tasks, send messages, and generate reports — all without custom engineering.
No. viaSocket provides prebuilt connectors and visual workflow steps so non-technical users can map Gtwy outputs to business actions. Developers can help with custom logic, but many automations work out of the box.
Common wins are faster lead follow-up, reduced support handling time, automated reporting, and smoother operational workflows (inventory, scheduling, procurement). Any process that uses AI insights to make or trigger decisions is a fit.
About Gtwy
AI Middleware is a platform designed to facilitate seamless integration and interaction between artificial intelligence systems and other software applications. It acts as an intermediary layer that simplifies the communication and data exchange processes, enabling developers to build more efficient and scalable AI-driven solutions.
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About viaSocket
viaSocket is an AI-powered, workflow automation platform that helps people and businesses connect apps and automate repetitive tasks. With thousands of integrations, anyone can build workflows to move data, cut manual work, and save time. Whether for simple tasks or large-scale processes, viaSocket makes automation easy and helps teams focus on what matters most.
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