Automate work with Hedy AI — viaSocket integration
Use Hedy AI inside viaSocket workflows to qualify leads, automate support triage, generate reports, and streamline operations — without engineering.
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Triggers and Actions in Hedy AI Automations
viaSocket makes it simple to connect Hedy AI and automate repetitive tasks.
When this happensTriggers
A trigger is an event that starts a workflow.
New Highlight Created
runs when New Highlight Created
Session Ends
runs when Session Ends
Do thisActions
Action is the task that follows automatically within your Hedy AI integrations.
Get Session Details
Get a session's details, including transcript, conversation and meeting minutes
Get Highlight Details
Get a highlight's original quote, cleaned quote, and AI insights.
How to get started with Hedy AI automations
Automate when something happens in Hedy AI
Login -> Create new flow -> Select trigger -> Search Hedy AI -> Choose the trigger from the list
Take action in Hedy AI when something happens in an app or you want to add step in flow
Login -> Create new flow -> Select action -> Search Hedy AI -> Choose the action from the list
Trigger
Action
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Frequently Asked Questions
Hedy AI can analyze text and data to automate tasks like lead scoring, ticket triage, report generation, and draft creation. The goal is to reduce manual work and speed decisions.
viaSocket connects Hedy AI to your apps and data sources in a workflow. Trigger Hedy AI analysis from events (new lead, support ticket, sales update) and route the AI output to CRMs, inboxes, or dashboards without code.
No. viaSocket provides pre-built connectors and visual workflow steps. Business users can map triggers, send items to Hedy AI, and route results — all in a simple interface.
Yes. By automating qualification, triage, and follow-ups, teams respond faster to opportunities and customers. That typically leads to higher conversion rates and fewer SLA breaches.
viaSocket follows standard security practices to transmit data to Hedy AI. You control which fields are sent and can limit outputs. For sensitive data, use masking or only send metadata.
About Hedy AI
Hedy AI is a cutting-edge platform that leverages artificial intelligence to enhance productivity and streamline workflows. It offers innovative solutions for automating tasks, improving decision-making, and optimizing business processes.
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About viaSocket
viaSocket is an AI-powered, workflow automation platform that helps people and businesses connect apps and automate repetitive tasks. With thousands of integrations, anyone can build workflows to move data, cut manual work, and save time. Whether for simple tasks or large-scale processes, viaSocket makes automation easy and helps teams focus on what matters most.
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