Popular Use Cases

idi → Slack

Start a workflow in your other tools whenever something new happens in idi.

Gmail → idi

Update records in idi automatically when data changes in the apps your team already uses.

idi → Shopify

Log idi activity into a spreadsheet or database so reporting stays current without manual entry.

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Integrate idi with your favorite apps

The app you are looking for is in beta, and we are awaiting verification from the app builders
before making it accessible to end users.
This process may take 15 to 30 days.

If you can’t wait, we can add the beta version to your viaSocket workspace within 24 hours.

Real-world use cases of idi integrations

See how idi integrates with popular apps to automate tasks and streamline your workflow.

Send new idi contacts to HubSpot so agents can start follow-up immediately.

Alert Slack when a client update lands in idi for faster handoffs.

Create Gmail drafts from idi inquiries to keep responses consistent across listings.

Track idi contact changes in Google Sheets for weekly pipeline reporting.

Update your CRM when idi client records change during active property searches.

Log idi communication requests in your database for assignment and review.

idi
idi
Slack
Shopify
Salesforce
HubSpot
Google Sheets
Gmail
2200+ more apps

How to get started with idi automations

Automate when something happens in idi

Login -> Create new flow -> Select trigger -> Search idi -> Choose the trigger from the list

Take action in idi when something happens in an app or you want to add step in flow

Login -> Create new flow -> Select action -> Search idi -> Choose the action from the list

Trigger

idi

Action

idi

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Frequently Asked Questions

What does the IDI + viaSocket integration do?

It connects IDI to the other apps your team uses so routine tasks (lead follow-up, listing updates, tenant onboarding, maintenance routing, reporting) run automatically without manual steps.

Can I use AI to improve responses and reports?

Yes. viaSocket can run AI-enabled automations that draft personalized replies to leads, summarize portfolio performance, and prioritize maintenance tasks — then push those outputs back into IDI or your other tools.

Do I need to code to set these automations up?

No. viaSocket provides ready-made workflow templates and a simple visual editor so non-technical operators can build and adjust automations quickly.

Which business outcomes can I expect?

Expect faster lead response and higher conversion, reduced vacancy time, fewer late payments, faster maintenance resolution, and less time spent preparing owner reports.

Is my IDI data secure when connected via viaSocket?

viaSocket uses standard security practices to protect data in transit and at rest and only accesses the IDI data needed for each workflow. You control permissions and connections.

idi

About idi

IDI is a real estate technology partner to make the control of your real estate and communication with your contacts and clients more agile and easy.

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viaSocket

About viaSocket

viaSocket is an AI-powered, workflow automation platform that helps people and businesses connect apps and automate repetitive tasks. With thousands of integrations, anyone can build workflows to move data, cut manual work, and save time. Whether for simple tasks or large-scale processes, viaSocket makes automation easy and helps teams focus on what matters most.

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