viasocket
illumidesk

illumidesk

Groove

Groove

Enable Integrations or automations with these events of illumidesk and Groove

Enable Integrations or automations with these events of illumidesk and Groove

Triggers

illumidesk

Ticket Closed

Triggers when a ticket is closed

illumidesk

Ticket Tagged

Triggers when a ticket is tagged

illumidesk

Ticket Priority Changed

Triggers when a ticket's priority is change

illumidesk

Ticket Started

Triggers when a new ticket is created.

illumidesk

Ticket Opened

Triggers when a ticket is opened.

illumidesk

Ticket Assigned

Triggers when a ticket is assigned

Actions

illumidesk

Create New

Starts a new ticket for your customer

illumidesk

List Mailboxes

Get list of mailboxes

illumidesk

List Tickets

List all ticket

illumidesk

List all Customers

List all customers

illumidesk

List Folders

List all folders

illumidesk

List Groups

List all groups

We'll help you get started

Our team is all set to help you!

get started messageget started message

Frequently asked questions

  • Is there a limit to the number of apps I can integrate through viaSocket?
  • No, viaSocket does not impose a limit on the number of apps you can integrate. You can connect as many apps as needed to create comprehensive workflows and streamline your business processes.
  • Can I automate complex multi-step workflows across thousands of apps with viaSocket?
  • Absolutely! viaSocket supports the creation of complex workflows with multiple steps, conditional logic, and branching pathways across thousands of integrated apps. Whether you need to automate approval processes, trigger actions based on specific criteria, or organize a series of events, viaSocket offers the flexibility and functionality to meet your automation needs, no matter how complex.
  • Can I monitor the performance of integrations and troubleshoot issues?
  • Yes, viaSocket provides monitoring tools and dashboards that allow users to track the performance of integrations in real-time. You can view metrics such as data transfer rates, error logs, and integration status to identify and troubleshoot any issues that may arise.
  • How does viaSocket ensure the security of data exchanged between integrated apps?
  • Security is a top priority for viaSocket. All data transferred between various apps through viasocket is encrypted using industry-standard protocols to ensure confidentiality and integrity. viaSocket also employs robust authentication mechanisms to prevent unauthorized access and protect sensitive information.
illumidesk

About illumidesk

IllumiDesk enables you to create interactive courses 10x faster with AI.

Learn More
Groove

About Groove

Groove is a customer service platform designed to help businesses manage their customer support tickets, streamline communication, and improve overall customer satisfaction.

Learn More