viasocket
ison24

ison24

FuseDesk

FuseDesk

Enable Integrations or automations with these events of ison24 and FuseDesk

Enable Integrations or automations with these events of ison24 and FuseDesk

Triggers

ison24

Contact Updated

Triggers when a contact is updated in FuseDesk

ison24

Contact Created

Triggers when a contact is created in FuseDesk

ison24

Case Created

Triggers when a new FuseDesk case is created.

ison24

Case Updated

Triggers when a new FuseDesk case is updated.

ison24

Case Closed

Triggers when a FuseDesk case has been resolved and marked as Closed

ison24

Department Added

Triggers when a Department is Added.

Actions

ison24

Get a Rep

Gets a FuseDesk Rep by User ID

ison24

Create Contact

Creates a Contact

ison24

Create FuseDesk Case

Create a new FuseDesk Case

ison24

Update Contact

Updates a Contact

ison24

Update FuseDesk Case

Updated an existing FuseDesk Case.

ison24

Find a Contact

Finds a Contact Optionally, create a contact if none are found.

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Frequently asked questions

  • Is there a limit to the number of apps I can integrate through viaSocket?
  • No, viaSocket does not impose a limit on the number of apps you can integrate. You can connect as many apps as needed to create comprehensive workflows and streamline your business processes.
  • Can I automate complex multi-step workflows across thousands of apps with viaSocket?
  • Absolutely! viaSocket supports the creation of complex workflows with multiple steps, conditional logic, and branching pathways across thousands of integrated apps. Whether you need to automate approval processes, trigger actions based on specific criteria, or organize a series of events, viaSocket offers the flexibility and functionality to meet your automation needs, no matter how complex.
  • Can I monitor the performance of integrations and troubleshoot issues?
  • Yes, viaSocket provides monitoring tools and dashboards that allow users to track the performance of integrations in real-time. You can view metrics such as data transfer rates, error logs, and integration status to identify and troubleshoot any issues that may arise.
  • How does viaSocket ensure the security of data exchanged between integrated apps?
  • Security is a top priority for viaSocket. All data transferred between various apps through viasocket is encrypted using industry-standard protocols to ensure confidentiality and integrity. viaSocket also employs robust authentication mechanisms to prevent unauthorized access and protect sensitive information.
ison24

About ison24

IsOn24 is a conversational AI voice assistant that answers your calls just like you, sends text messages, and automates your front office tasks including appointments and lead management.

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FuseDesk

About FuseDesk

FuseDesk is an integrated Help Desk and Messaging Platform for sales and customer support case management.

Learn More