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Automate when something happens in Mercury Connect
Login -> Create new flow -> Select trigger -> Search Mercury Connect -> Choose the trigger from the list
Take action in Mercury Connect when something happens in an app or you want to add step in flow
Login -> Create new flow -> Select action -> Search Mercury Connect -> Choose the action from the list
Trigger
Action
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You connect your Mercury Connect account to viaSocket, map the CRM fields you use, and build automations in a visual editor. viaSocket listens for Mercury Connect triggers (new lead, stage change, closed-won) and runs the actions you define.
Common automations include lead routing, loan calculations and product comparisons, compliance checks and document collection, reporting and manager alerts, and post-sale onboarding handoffs.
No. Most automations are configured with a visual builder and templates. Developers can extend flows if you need custom logic or integrations, but day-to-day automations require no code.
Yes. viaSocket can enrich Mercury Connect records using AI—for example, automatic lead scoring, call or note summarization, document classification, and recommended next actions—while letting you control when and how AI is applied.
viaSocket uses secure connections and role-based access controls to limit who can create or run automations. You keep control over account credentials and permissions; check your security team for any organizational requirements.
Mercury Connect is a CRM platform that lets you track people & opportunities, loan calculations, compare products, and manage compliance.
Learn MoreviaSocket is an AI-powered, workflow automation platform that helps people and businesses connect apps and automate repetitive tasks. With thousands of integrations, anyone can build workflows to move data, cut manual work, and save time. Whether for simple tasks or large-scale processes, viaSocket makes automation easy and helps teams focus on what matters most.
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