Automate My Dukaan workflows with viaSocket
Turn orders, inventory, and customer messages into hands-off processes that speed fulfillment, reduce stockouts, and increase sales — no coding required.
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Triggers and Actions in My Dukaan Automations
viaSocket makes it simple to connect My Dukaan and automate repetitive tasks.
When this happensTriggers
A trigger is an event that starts a workflow.
New Customer
Triggers when a new customer is added.
Do thisActions
Action is the task that follows automatically within your My Dukaan integrations.
Create Customer
Creates a new customer in your Dukaan store.
Get all Orders
Get a list of orders.
Create Category
Creates a new product category in your store.
Create Product
Creates a new product in your Dukaan store.
Create Discount
Creates a new discount in your Dukaan store.
Create Warehouse
Creates a new warehouse for your My Dukaan store.
How to get started with My Dukaan automations
Automate when something happens in My Dukaan
Login -> Create new flow -> Select trigger -> Search My Dukaan -> Choose the trigger from the list
Take action in My Dukaan when something happens in an app or you want to add step in flow
Login -> Create new flow -> Select action -> Search My Dukaan -> Choose the action from the list
Trigger
Action
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Frequently Asked Questions
You can automate order routing and fulfillment, inventory sync, customer notifications and returns, abandoned cart recovery, and daily sales reporting — all without writing code.
Most common automations (orders to shipping, inventory sync, notification flows) can be set up in 10–30 minutes using prebuilt templates and simple configuration.
Yes. viaSocket can apply AI to parse unstructured customer messages, classify return reasons, prioritize support tickets, and auto-fill metadata—reducing manual triage and speeding resolution.
viaSocket uses secure connections and only requests the permissions needed for each workflow. You control access, and integrations follow best-practice authentication and data handling.
About My Dukaan
Dukaan is a platform that enables businesses to create and manage their online stores with ease. It provides tools for setting up an eCommerce website, managing products, processing payments, and handling orders, all without requiring any technical expertise.
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About viaSocket
viaSocket is an AI-powered, workflow automation platform that helps people and businesses connect apps and automate repetitive tasks. With thousands of integrations, anyone can build workflows to move data, cut manual work, and save time. Whether for simple tasks or large-scale processes, viaSocket makes automation easy and helps teams focus on what matters most.
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