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When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when new contact is created.
Action is the task that follows automatically within your Office 365 integrations.
Creates a new contact
Creates a draft of an email that can be reviewed and sent out.
Creates a new event in a calendar.
Delete an existing event
Update an existing contact.
Automate when something happens in Office 365
Login -> Create new flow -> Select trigger -> Search Office 365 -> Choose the trigger from the list
Take action in Office 365 when something happens in an app or you want to add step in flow
Login -> Create new flow -> Select action -> Search Office 365 -> Choose the action from the list
Trigger
Action
See how Office 365 integrates with popular apps to automate tasks and streamline your workflow.

Gain insights into how viaSocket functions through our detailed guide. Understand its key features and benefits to maximize your experience and efficiency.

Unlock your team's potential with 5 straightforward automation hacks designed to streamline processes and free up valuable time for more important work.

Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.

Webhook is like a real-time notification system between apps. Whenever something happens in one app—like a new comment or a purchase—a webhook sends a signal to another app, instantly letting it know about the event.
viaSocket connects with Office 365 Business and Enterprise accounts (Outlook, Excel, Word, SharePoint). Personal or consumer Microsoft accounts may not be supported; use a business account for full integration.
Yes. You can trigger workflows from incoming Outlook messages, send automated replies, create calendar events, and add attendees — all driven by rules you define to handle leads, meetings, and reminders.
viaSocket can use AI to read and extract information from emails, Word files or Excel rows, classify requests, summarize content, and suggest or draft responses. That lets you automate routing, triage and draft generation while keeping human review where needed.
Most common workflows (lead capture, email-to-ticket, scheduled reports) can be set up in under an hour. Complex flows that combine multiple systems or customized AI steps may take longer, but setup remains practical for non-technical users.
Yes. viaSocket connects using secure, permission-limited access to your Office 365 account. Files remain in SharePoint/OneDrive and emails stay in Outlook; viaSocket only performs the actions you authorize. We follow industry-standard security practices.
Microsoft Office 365 Business is a complete office suite in the cloud. It provides all the standard office products like Excel, Outlook, Word, SharePoint and more, but available from any internet enabled computer! Zapier does not currently support Outlook.com addresses or Home 365 accounts, only business or Enterprise.
Learn MoreviaSocket is an AI-powered, workflow automation platform that helps people and businesses connect apps and automate repetitive tasks. With thousands of integrations, anyone can build workflows to move data, cut manual work, and save time. Whether for simple tasks or large-scale processes, viaSocket makes automation easy and helps teams focus on what matters most.
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