Popular Use Cases
Start a workflow in your other tools whenever something new happens in Pure Chat.
Update records in Pure Chat automatically when data changes in the apps your team already uses.
Log Pure Chat activity into a spreadsheet or database so reporting stays current without manual entry.
Popular ways to automate Pure Chat
Ready-made flows built with Pure Chat — preview one, then make it yours.
Integrate Pure Chat with your favorite apps
The app you are looking for is in beta, and we are awaiting verification from the app builders
before making it accessible to end users.
This process may take 15 to 30 days.
If you can’t wait, we can add the beta version to your viaSocket workspace within 24 hours.
Real-world use cases of Pure Chat integrations
See how Pure Chat integrates with popular apps to automate tasks and streamline your workflow.
Capture new Pure Chat leads in HubSpot when visitors request pricing.
Send qualified Pure Chat conversations to Slack for same-day sales follow-up.
Create Google Sheets rows for every Pure Chat lead source and chat outcome.
Open Zendesk tickets when Pure Chat chats mention billing trouble or product bugs.
Route Pure Chat handoffs into your CRM when visitors ask for a demo.
Email your support team after Pure Chat conversations end with unresolved questions.
How to get started with Pure Chat automations
Automate when something happens in Pure Chat
Login -> Create new flow -> Select trigger -> Search Pure Chat -> Choose the trigger from the list
Take action in Pure Chat when something happens in an app or you want to add step in flow
Login -> Create new flow -> Select action -> Search Pure Chat -> Choose the action from the list
Trigger
Action
viaSocket Support
We're here to help
Instant answers
AI assistant available 24/7
Expert support
Connect with our specialists
Trusted & secure
Your data is safe with us
Learn More About Automation
How viaSocket Works | A Complete Guide
Discover viaSocket, an AI-powered workflow automation platform with 2,000+ integrations. Learn what it is, how it works, and how to set up no-code automated workflows.
5 Simple Automation Hacks to Make Your Team Free
Five practical automation hacks to cut repetitive tasks and boost productivity using viaSocket, covering lead generation, onboarding, accounting, support, and HR.
What is Workflow Automation - Definition, Importance & Benefits | A Complete Guide
Explore workflow automation: its definition, benefits, how it works, real-world examples, and how to automate with viaSocket.
What are Webhooks - Definition, Working, Usage & Examples | A Complete Guide
Discover what webhooks are, how they work, and when to use them. Compare push-based webhooks with APIs and polling, with practical examples and ViaSocket integration.
Frequently Asked Questions
You can automate lead capture and routing, CRM sync and enrichment, missed-chat follow-ups, ticket creation, SLA reminders, and recurring performance reports — all triggered by new chats, tags or visitor behavior.
No. viaSocket provides visual workflow builders and prebuilt connectors so non-technical teams can set up automations, map fields, and define routing rules without code.
Yes. Workflows can create or update contacts and opportunities in your CRM, assign owners by rules (territory, round-robin, capacity), and send real-time alerts to sales channels like Slack or SMS.
viaSocket can run AI tasks on Pure Chat transcripts—summarize conversations, extract intent and contact details, score leads, and generate personalized follow-up messages—then act on those results inside the same workflow.
About Pure Chat
Generate more leads and drive sales with Pure Chat. Add live chat software to your website to engage visitors and customers! Get started in 3 mins today for free!
Learn More
About viaSocket
viaSocket is an AI-powered, workflow automation platform that helps people and businesses connect apps and automate repetitive tasks. With thousands of integrations, anyone can build workflows to move data, cut manual work, and save time. Whether for simple tasks or large-scale processes, viaSocket makes automation easy and helps teams focus on what matters most.
Learn More
