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regal

Slack

Help Scout

Create integrations between regal and Help Scout

Enable Integrations or automations with these events of regal and Help Scout

Triggers

regal

Conversation Created

Triggers when a new conversation is created.

regal

Conversation Assigned

Triggers when a conversation is assigned to agent.

regal

New Customer

Triggers when a new customer is added.

Actions

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Find Customer

Find customer by email

regal

Find User

Find user by email

regal

Find Mailbox

Find mailbox by name

regal

Add Note

Adds a note to existing conversation.

regal

Create Customer

Creates a customer.

regal

Send Reply

Replies to a conversation. Please note that this will send actual email to the customer unless draft flag is used.

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Frequently Asked Questions

Is there a limit to the number of apps I can integrate through viaSocket?
No, viaSocket does not impose a limit on the number of apps you can integrate. You can connect as many apps as needed to create comprehensive workflows and streamline your business processes.
Can I automate complex multi-step workflows across thousands of apps with viaSocket?
Absolutely! viaSocket supports the creation of complex workflows with multiple steps, conditional logic, and branching pathways across thousands of integrated apps. Whether you need to automate approval processes, trigger actions based on specific criteria, or organize a series of events, viaSocket offers the flexibility and functionality to meet your automation needs, no matter how complex.
Can I monitor the performance of integrations and troubleshoot issues?
Yes, viaSocket provides monitoring tools and dashboards that allow users to track the performance of integrations in real-time. You can view metrics such as data transfer rates, error logs, and integration status to identify and troubleshoot any issues that may arise.
How does viaSocket ensure the security of data exchanged between integrated apps?
Security is a top priority for viaSocket. All data transferred between various apps through viasocket is encrypted using industry-standard protocols to ensure confidentiality and integrity. viaSocket also employs robust authentication mechanisms to prevent unauthorized access and protect sensitive information.
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About regal

Regal is an event-driven outbound contact center that helps B2C brands proactively engage and convert customers over phone, SMS, or email conversations.

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About Help Scout

Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities

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