Add Ricky to Your Product
Give your customers access to Ricky from within your product & agents. Use viaSocket to manage authentication, execute actions, and receive events from connected accounts.
Everything You Need to Manage Ricky Integrations
Add Ricky to your product & agents today. viaSocket runs the infrastructure; your AI coding assistant does the setup.
Managed Authentication
Let your customers connect their Ricky accounts without building and maintaining OAuth flows yourself.
Customer-Specific Connections
Manage separate Ricky connections for each customer in your product & agents.
Actions, Triggers and Webhooks
Execute supported Ricky actions and receive events through a consistent integration interface.
Managed Data Mapping
Map data between your product & agents and the formats expected by Ricky.
Monitoring and Debugging
Track executions, inspect errors, and troubleshoot integration issues.
Your Product & Agents, Your Experience
Offer Ricky integrations under your own branding and within your existing product & agents.
Available Actions and Triggers for Ricky
What You Can Do with Ricky
Explore available actions to let your product & agents interact with Ricky.
- Find ContactsFind contacts by text, tag, owner, stage or channel, or get one contact by ID.
- Add Note to ContactAppend a note to a contact, after its current notes.
- Update ContactUpdate the chosen details of a contact; fields you leave empty stay unchanged.
- Create ContactCreate a CRM contact with name, email, phone, address, owner, tags and custom fields.
- Update Contact TagsAdd or remove tags on one or more contacts (up to 100) without touching their other tags.
Respond to Events in Ricky
Use triggers to let your product & agents respond to events from connected Ricky accounts.
- New Contact CreatedRuns when a contact is created in Ricky, by the API or with their first message.
- Updated ContactRuns when a contact's fields, tags or custom values are saved.
About Ricky
Ricky is an AI customer-service platform that answers WhatsApp, Instagram, Messenger and web chat in a shared inbox, with AI agents, a contact CRM, templates and broadcasts.
Learn more
About viaSocket
Connect 2,300+ apps to your product & agents with one prompt. Auth, events and actions handled. Free to start.
Learn moreFAQs about adding Ricky to your product & agents
Find answers to common questions about integrating Ricky into your product & agents, including authentication, supported actions, triggers, and implementation.
How can I integrate Ricky into my product & agents?
You can use viaSocket to add Ricky integration to your product & agents. viaSocket provides APIs, managed authentication, actions, and triggers to help you build integration features for your customers.
Do I need to build and maintain the integration infrastructure myself?
No. viaSocket manages the integration infrastructure, including authentication, customer connections, and supported actions and triggers.
Can my customers connect their own Ricky accounts?
Yes. viaSocket supports customer-specific connections, allowing each customer to authorize their own Ricky account.
Can I offer Ricky integration under my own branding?
Yes. You can provide the integration experience under your own branding and within the existing interface of your product & agents.
Can I connect Ricky with other apps?
Yes. viaSocket supports integrations with 2,300+ apps, allowing your product & agents to work with Ricky and other supported services.
How do I execute actions in Ricky?
Use viaSocket's supported actions and APIs to perform operations in connected Ricky accounts. Available operations depend on the integration's supported capabilities and the permissions granted.
Can my product & agents respond to events from Ricky?
Yes. You can use supported triggers and webhooks to receive events from Ricky and respond within your product & agents.
Bring Ricky Into Your Product & Agents
- Managed auth
- Per-customer connections
- Actions & triggers
- Data mapping
- Monitoring & logs
- Your branding