Integrate Sangoma with your favorite apps
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This process may take 15 to 30 days.
If you can’t wait, we can add the beta version to your viaSocket workspace within 24 hours.
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How to get started with Sangoma automations
Automate when something happens in Sangoma
Login -> Create new flow -> Select trigger -> Search Sangoma -> Choose the trigger from the list
Take action in Sangoma when something happens in an app or you want to add step in flow
Login -> Create new flow -> Select action -> Search Sangoma -> Choose the action from the list
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Real-world use cases of Sangoma integrations
See how Sangoma integrates with popular apps to automate tasks and streamline your workflow.
- Integrate sangoma-freepbxpbxact with Salesforce to sync records, ensuring that customer data is consistently updated across your CRM and sangoma-freepbxpbxact databases.
- Integrate sangoma-freepbxpbxact with MySQL to automatically sync records, facilitating seamless data exchange between sangoma-freepbxpbxact and your SQL databases.
Know More About Sangoma Freepbxpbxact Integrations
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Webhook is like a real-time notification system between apps. Whenever something happens in one app—like a new comment or a purchase—a webhook sends a signal to another app, instantly letting it know about the event.
Frequently Asked Questions
With viaSocket, you can log calls to your CRM, create leads or tickets from calls and voicemails, trigger follow-up emails or tasks after calls, sync call data to reporting tools, and route calls to the right team based on simple business rules.
No. viaSocket is built for non-technical teams. You configure Sangoma workflows using clear, step-by-step rules like “when a missed call happens on this number, create a ticket in this helpdesk and notify this channel.”
viaSocket can apply AI to Sangoma call data and notes to summarize conversations, detect the type of request, gauge sentiment, and update CRM or ticket fields automatically. This reduces manual typing and helps teams see the context of each call at a glance.
Yes. You can create workflows that turn missed calls and voicemails into leads or support tickets, assign them to the right owner, and alert teams in email or chat so follow-up happens within your target response time.
Sales, customer support, and operations teams benefit the most. They use viaSocket to keep CRM records accurate, speed up follow-ups, improve call routing and response times, and maintain clear reports on call performance without manual updates.
About Sangoma
Sangoma is a leading voice and Unified Communications (UC) solution provider.
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About viaSocket
viaSocket is an AI-powered, workflow automation platform that helps people and businesses connect apps and automate repetitive tasks. With thousands of integrations, anyone can build workflows to move data, cut manual work, and save time. Whether for simple tasks or large-scale processes, viaSocket makes automation easy and helps teams focus on what matters most.
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