Integrate Sangoma with your favorite apps
The app you are looking for is in beta, and we are awaiting verification from the app builders
before making it accessible to end users.
This process may take 15 to 30 days.
If you can’t wait, we can add the beta version to your viaSocket workspace within 24 hours.
Real-world use cases of Sangoma integrations
See how Sangoma integrates with popular apps to automate tasks and streamline your workflow.
Create HubSpot deals when Sangoma records a qualified inbound sales call.
Send Slack alerts when Sangoma flags a missed call from a priority customer.
Add Google Sheets rows when Sangoma logs new voicemails for weekly reporting.
Open Zendesk tickets when Sangoma call queues overflow during support hours.
Update your CRM when Sangoma identifies repeat callers from existing accounts.
Sync spreadsheet columns after Sangoma call logs are reviewed by operations.
How to get started with Sangoma automations
Automate when something happens in Sangoma
Login -> Create new flow -> Select trigger -> Search Sangoma -> Choose the trigger from the list
Take action in Sangoma when something happens in an app or you want to add step in flow
Login -> Create new flow -> Select action -> Search Sangoma -> Choose the action from the list
Trigger
Action
viaSocket Support
We're here to help
Instant answers
AI assistant available 24/7
Expert support
Connect with our specialists
Trusted & secure
Your data is safe with us
Learn More About Automation
How viaSocket Works | A Complete Guide
Discover viaSocket, an AI-powered workflow automation platform with 2,000+ integrations. Learn what it is, how it works, and how to set up no-code automated workflows.
5 Simple Automation Hacks to Make Your Team Free
Five practical automation hacks to cut repetitive tasks and boost productivity using viaSocket, covering lead generation, onboarding, accounting, support, and HR.
What is Workflow Automation - Definition, Importance & Benefits | A Complete Guide
Explore workflow automation: its definition, benefits, how it works, real-world examples, and how to automate with viaSocket.
What are Webhooks - Definition, Working, Usage & Examples | A Complete Guide
Discover what webhooks are, how they work, and when to use them. Compare push-based webhooks with APIs and polling, with practical examples and ViaSocket integration.
Frequently Asked Questions
With viaSocket, you can log calls to your CRM, create leads or tickets from calls and voicemails, trigger follow-up emails or tasks after calls, sync call data to reporting tools, and route calls to the right team based on simple business rules.
No. viaSocket is built for non-technical teams. You configure Sangoma workflows using clear, step-by-step rules like “when a missed call happens on this number, create a ticket in this helpdesk and notify this channel.”
viaSocket can apply AI to Sangoma call data and notes to summarize conversations, detect the type of request, gauge sentiment, and update CRM or ticket fields automatically. This reduces manual typing and helps teams see the context of each call at a glance.
Yes. You can create workflows that turn missed calls and voicemails into leads or support tickets, assign them to the right owner, and alert teams in email or chat so follow-up happens within your target response time.
Sales, customer support, and operations teams benefit the most. They use viaSocket to keep CRM records accurate, speed up follow-ups, improve call routing and response times, and maintain clear reports on call performance without manual updates.
About Sangoma
Sangoma is a leading voice and Unified Communications (UC) solution provider.
Learn More
About viaSocket
viaSocket is an AI-powered, workflow automation platform that helps people and businesses connect apps and automate repetitive tasks. With thousands of integrations, anyone can build workflows to move data, cut manual work, and save time. Whether for simple tasks or large-scale processes, viaSocket makes automation easy and helps teams focus on what matters most.
Learn More
