Slack

ServiceBell

Customer Support

Slack

Heartbeat

Communication

Create integrations between ServiceBell and Heartbeat

Actions and Triggers

Triggers

ServiceBell

New Event

Triggers when new events are created.

ServiceBell

New Thread

Triggers when the new thread is created.

ServiceBell

On group join

Triggers when a user joins a group

ServiceBell

New User

Triggers when a new user joins your community through an invitation link.

ServiceBell

New Event Rsvp

Triggers when the user RSVP'd "Yes" OR confirms the event invitation.

ServiceBell

New or Updated User

Triggers when a new user joins your community or their information is updated.

Actions

ServiceBell

List Users

List all users of your Organization.

ServiceBell

List Organization Data

Retrieve the data for your Organization

ServiceBell

Add user to group

Add members to a group.

ServiceBell

Create a Group

Creates a new Group in your Heartbeat community.

ServiceBell

Remove User from Group

Remove members from a group.

ServiceBell

Find User

Find the user by their E-mail id.

Frequently Asked Questions

Is there a limit to the number of apps I can integrate through viaSocket?
No, viaSocket does not impose a limit on the number of apps you can integrate. You can connect as many apps as needed to create comprehensive workflows and streamline your business processes.
Can I automate complex multi-step workflows across thousands of apps with viaSocket?
Absolutely! viaSocket supports the creation of complex workflows with multiple steps, conditional logic, and branching pathways across thousands of integrated apps. Whether you need to automate approval processes, trigger actions based on specific criteria, or organize a series of events, viaSocket offers the flexibility and functionality to meet your automation needs, no matter how complex.
Can I monitor the performance of integrations and troubleshoot issues?
Yes, viaSocket provides monitoring tools and dashboards that allow users to track the performance of integrations in real-time. You can view metrics such as data transfer rates, error logs, and integration status to identify and troubleshoot any issues that may arise.
How does viaSocket ensure the security of data exchanged between integrated apps?
Security is a top priority for viaSocket. All data transferred between various apps through viasocket is encrypted using industry-standard protocols to ensure confidentiality and integrity. viaSocket also employs robust authentication mechanisms to prevent unauthorized access and protect sensitive information.
Slack

About ServiceBell

ServiceBell is a platform designed to enhance customer support and engagement by providing real-time communication tools for businesses. It allows companies to connect with their customers through live chat, video calls, and other interactive features, ensuring a seamless and personalized customer experience.

Learn More
Slack

About Heartbeat

Heartbeat is a platform designed to facilitate community building and engagement through chat and collaboration tools. It provides features for creating and managing online communities, enabling seamless communication and interaction among members.

Learn More