Automate SmartSurvey workflows — turn responses into action
Use viaSocket to route SmartSurvey responses to CRMs, Slack, Google Sheets and AI-driven steps to speed follow-ups, reporting, and support without code.
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Triggers and Actions in SmartSurvey Automations
viaSocket makes it simple to connect SmartSurvey and automate repetitive tasks.
When this happensTriggers
A trigger is an event that starts a workflow.
New Response
Triggers when a survey has a new response.
Do thisActions
Action is the task that follows automatically within your SmartSurvey integrations.
Create Contact
Creates a contact within a contact list.
How to get started with SmartSurvey automations
Automate when something happens in SmartSurvey
Login -> Create new flow -> Select trigger -> Search SmartSurvey -> Choose the trigger from the list
Take action in SmartSurvey when something happens in an app or you want to add step in flow
Login -> Create new flow -> Select action -> Search SmartSurvey -> Choose the action from the list
Trigger
Action
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Frequently Asked Questions
It’s a no-code way to turn SmartSurvey responses into actions—create CRM records, open support tickets, update sheets, send messages, and run AI steps automatically when surveys are submitted.
Authorize your SmartSurvey account in viaSocket, pick the survey or trigger event, map response fields to destination apps, and enable the workflow. No coding needed.
Yes. You can map any survey fields to CRM contacts/opportunities or push rows to Google Sheets, and set rules for creating, updating, or deduplicating records.
Yes — viaSocket can run AI steps to summarize responses, detect sentiment, score leads, enrich contacts, or draft personalized follow-ups, then route results to the right team automatically.
About SmartSurvey
SmartSurvey is an online survey tool that allows users to create, distribute, and analyze surveys easily. It provides a range of templates and customization options to gather valuable insights and feedback from respondents.
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About viaSocket
viaSocket is an AI-powered, workflow automation platform that helps people and businesses connect apps and automate repetitive tasks. With thousands of integrations, anyone can build workflows to move data, cut manual work, and save time. Whether for simple tasks or large-scale processes, viaSocket makes automation easy and helps teams focus on what matters most.
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