viasocket
storipress

storipress

Groove

Groove

Enable Integrations or automations with these events of storipress and Groove

Enable Integrations or automations with these events of storipress and Groove

Triggers

storipress

Ticket Closed

Triggers when a ticket is closed

storipress

Ticket Tagged

Triggers when a ticket is tagged

storipress

Ticket Priority Changed

Triggers when a ticket's priority is change

storipress

Ticket Started

Triggers when a new ticket is created.

storipress

Ticket Opened

Triggers when a ticket is opened.

storipress

Ticket Assigned

Triggers when a ticket is assigned

Actions

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Create New

Starts a new ticket for your customer

storipress

Change Ticket State

Changes the state of a ticket, e.g. from "opened" to "closed".

storipress

Reopen Ticket

Changes the state of a ticket to "opened".

storipress

Close Ticket

Changes the state of a ticket to "closed

storipress

Change Assigned Agent

Assigns an agent to a ticket.

storipress

List group

get all group in Groove.

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Frequently asked questions

  • Is there a limit to the number of apps I can integrate through viaSocket?
  • No, viaSocket does not impose a limit on the number of apps you can integrate. You can connect as many apps as needed to create comprehensive workflows and streamline your business processes.
  • Can I automate complex multi-step workflows across thousands of apps with viaSocket?
  • Absolutely! viaSocket supports the creation of complex workflows with multiple steps, conditional logic, and branching pathways across thousands of integrated apps. Whether you need to automate approval processes, trigger actions based on specific criteria, or organize a series of events, viaSocket offers the flexibility and functionality to meet your automation needs, no matter how complex.
  • Can I monitor the performance of integrations and troubleshoot issues?
  • Yes, viaSocket provides monitoring tools and dashboards that allow users to track the performance of integrations in real-time. You can view metrics such as data transfer rates, error logs, and integration status to identify and troubleshoot any issues that may arise.
  • How does viaSocket ensure the security of data exchanged between integrated apps?
  • Security is a top priority for viaSocket. All data transferred between various apps through viasocket is encrypted using industry-standard protocols to ensure confidentiality and integrity. viaSocket also employs robust authentication mechanisms to prevent unauthorized access and protect sensitive information.
storipress

About storipress

Storipress is a publishing platform designed for teams making tomorrows content today

Learn More
Groove

About Groove

Groove is a customer service platform designed to help businesses manage their customer support tickets, streamline communication, and improve overall customer satisfaction.

Learn More