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Automate when something happens in superbot
Login -> Create new flow -> Select trigger -> Search superbot -> Choose the trigger from the list
Take action in superbot when something happens in an app or you want to add step in flow
Login -> Create new flow -> Select action -> Search superbot -> Choose the action from the list
Trigger
Action
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Superbot is an intelligent voice agent that conducts natural conversations over phone channels. Use it to automate lead qualification, appointment booking, support triage, outbound reminders, and to collect structured call data for reporting.
viaSocket links Superbot dialogues to your apps and data flows: connect your Superbot account in viaSocket, map the information you want captured (like lead fields or appointment times), and activate the workflow. This creates AI-enabled automation via viaSocket so call events trigger downstream actions automatically.
Yes. Superbot can escalate calls when needed. viaSocket will pass the captured context, summary, and any key fields to your CRM or ticketing system so agents see why the transfer happened and can pick up the conversation quickly.
Voice capture of payments or sensitive data requires compliance (for example, PCI rules for card data). Confirm Superbot’s capabilities and compliance options, then design workflows in viaSocket to store only permitted tokens or outcomes and to hand off sensitive steps to compliant systems or agents.
An Intelligent Voice Agent capable of having Smart Dialogues with Humans over Telephony Channels.
Learn MoreviaSocket is an AI-powered, workflow automation platform that helps people and businesses connect apps and automate repetitive tasks. With thousands of integrations, anyone can build workflows to move data, cut manual work, and save time. Whether for simple tasks or large-scale processes, viaSocket makes automation easy and helps teams focus on what matters most.
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