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Automate when something happens in supercat
Login -> Create new flow -> Select trigger -> Search supercat -> Choose the trigger from the list
Take action in supercat when something happens in an app or you want to add step in flow
Login -> Create new flow -> Select action -> Search supercat -> Choose the action from the list
Trigger
Action
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Common automations include creating CRM contacts from survey replies, opening support tickets for negative feedback, notifying sales about positive reviews, exporting review metrics to reports, and posting approved reviews to your website or social channels.
No. viaSocket provides prebuilt connectors and simple visual flows so non-technical operators can map SuperCat events (survey sent, reply received, review posted) to actions in CRMs, helpdesks, spreadsheets, and messaging apps.
Yes. You can route responses based on rating or keywords — for example, send positive reviewers to a referral flow and escalate negative replies to support. viaSocket can also apply AI-enabled classification to text so decisions happen automatically.
Automation speeds follow-up, captures referral and upsell opportunities from happy customers, reduces time to resolve complaints, keeps records accurate, and delivers timely reporting — all of which increase conversions and lower manual workload.
Yes. Connections use secure APIs and standard data controls. You control which fields are shared, and workflows can be limited to only the information you need for each automation.
SuperCat 360 is a review collection platform. Automatically send surveys to your customers via text message and collect reviews on all the major review sites.
Learn MoreviaSocket is an AI-powered, workflow automation platform that helps people and businesses connect apps and automate repetitive tasks. With thousands of integrations, anyone can build workflows to move data, cut manual work, and save time. Whether for simple tasks or large-scale processes, viaSocket makes automation easy and helps teams focus on what matters most.
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