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Automate when something happens in symphony
Login -> Create new flow -> Select trigger -> Search symphony -> Choose the trigger from the list
Take action in symphony when something happens in an app or you want to add step in flow
Login -> Create new flow -> Select action -> Search symphony -> Choose the action from the list
Trigger
Action
See how symphony integrates with popular apps to automate tasks and streamline your workflow.

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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.

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It means linking Symphony to your other business apps and optional AI steps to automate real work — e.g., generate trade confirmations, route onboarding tasks, escalate incidents, and produce compliance reports — with action rules and audit logs.
Yes. Workflows respect Symphony's security model: connections are secured, access is controlled, and viaSocket can keep immutable logs and optional redaction steps so messages and attachments meet audit and retention policies.
Yes. You can add optional AI steps to summarize chats, extract key fields (counterparty, amounts, deadlines), classify intent, or redact PII before passing data to downstream systems — improving speed and reducing manual review.
Typical business workflows (e.g., routing leads, basic confirmations, escalations) can be configured in days. More complex integrations (trade systems, multi-step compliance checks) follow a short discovery and phased delivery to minimize disruption.
Common targets include CRMs, trading/settlement platforms, ticketing systems, document stores, and reporting tools. viaSocket links Symphony to the apps you already use so data flows without manual handoffs.
Symphony is a communications platform that securely connects markets and individuals, promoting collaboration and increasing productivity while maintaining organizational compliance.
Learn MoreviaSocket is an AI-powered, workflow automation platform that helps people and businesses connect apps and automate repetitive tasks. With thousands of integrations, anyone can build workflows to move data, cut manual work, and save time. Whether for simple tasks or large-scale processes, viaSocket makes automation easy and helps teams focus on what matters most.
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