Automate tawk.to workflows to convert visitors faster

Use viaSocket to turn tawk.to chats into qualified leads, support tickets, CRM records and reports — without manual copy/paste or developer work.

Ready to use tawk.to automations

Triggers and Actions in tawk.to Automations

viaSocket makes it simple to connect tawk.to and automate repetitive tasks.

When this happensTriggers

A trigger is an event that starts a workflow.

Visitor Starts Chat

Visitor Starts Chat

Runs when a visitor begins a chat on the selected Tawk.to property.

Chat Ends

Chat Ends

Runs when an active Tawk.to chat ends for the selected property.

New Chat Transcript Arrives

New Chat Transcript Arrives

Runs when a new chat transcript is saved for the selected Tawk.to property.

Ticket Created

Ticket Created

Create a support ticket for a chat on the selected Tawk.to property.

Request a new Trigger for tawk.to

Do thisActions

Action is the task that follows automatically within your tawk.to integrations.

Create Tawk.to Site

Create Tawk.to Site

Creates a new Tawk.to site and optionally emails simple setup instructions to add the chat box to your website.

List Properties

List Properties

Get a list of Tawk.to properties, optionally filtered by name, type, or whether they are enabled.

Create Chat Widget

Create Chat Widget

Creates a new chat widget for a selected Tawk.to property so visitors can message you.

Request a new Action for tawk.to

Real-world use cases of tawk.to integrations

See how tawk.to integrates with popular apps to automate tasks and streamline your workflow.

Sync form responses automatically to a spreadsheet for instant data capture

Send Slack notifications whenever a new row is added or updated in Sheets

Trigger email campaigns in Mailchimp when a new contact is added to a sheet

Create CRM contacts in HubSpot directly from new Google Sheets entries

Generate and save PDF reports to Google Drive from spreadsheet data

Automatically back up database records to a Google Sheet on a daily schedule

tawk.to
tawk.to
Elasticsearch
Growby
Graphy
Cakemail
GitHub
Zoho Books
+2,100+ more apps

How to get started with tawk.to automations

Automate when something happens in tawk.to

Login -> Create new flow -> Select trigger -> Search tawk.to -> Choose the trigger from the list

Take action in tawk.to when something happens in an app or you want to add step in flow

Login -> Create new flow -> Select action -> Search tawk.to -> Choose the action from the list

Trigger

tawk.to

Action

tawk.to

Need help building your workflow?

Get instant answers from our AI assistant or connect with a support specialist anytime.

Frequently Asked Questions

What can I automate between tawk.to and my other apps?

Common automations include creating CRM leads from chats, opening support tickets with transcripts, syncing contact data to marketing platforms, scheduling follow-ups, and exporting chat metrics for reporting.

Can viaSocket use AI on tawk.to conversations?

Yes. viaSocket can run AI to summarize chat transcripts, classify intent, and extract key fields (like email or issue type) so downstream workflows — routing, ticket creation, or prioritization — happen automatically.

How long does setup take and do I need developers?

Most automations are set up in a few clicks inside viaSocket and don't require coding. If you have custom rules, a short configuration takes 30–90 minutes depending on complexity.

Is chat data secure when automating with viaSocket?

viaSocket transfers only the data you authorize between tawk.to and your apps. Connections use API keys and encrypted channels. You control which fields are shared and can limit access at any time.

tawk.to

About tawk.to

tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page.

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viaSocket

About viaSocket

viaSocket is an AI-powered, workflow automation platform that helps people and businesses connect apps and automate repetitive tasks. With thousands of integrations, anyone can build workflows to move data, cut manual work, and save time. Whether for simple tasks or large-scale processes, viaSocket makes automation easy and helps teams focus on what matters most.

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