Add Tiledesk to Your Product
Give your customers access to Tiledesk from within your product & agents. Use viaSocket to manage authentication, execute actions, and receive events from connected accounts.
Everything You Need to Manage Tiledesk Integrations
Add Tiledesk to your product & agents today. viaSocket runs the infrastructure; your AI coding assistant does the setup.
Managed Authentication
Let your customers connect their Tiledesk accounts without building and maintaining OAuth flows yourself.
Customer-Specific Connections
Manage separate Tiledesk connections for each customer in your product & agents.
Actions, Triggers and Webhooks
Execute supported Tiledesk actions and receive events through a consistent integration interface.
Managed Data Mapping
Map data between your product & agents and the formats expected by Tiledesk.
Monitoring and Debugging
Track executions, inspect errors, and troubleshoot integration issues.
Your Product & Agents, Your Experience
Offer Tiledesk integrations under your own branding and within your existing product & agents.
Available Actions and Triggers for Tiledesk
What You Can Do with Tiledesk
Explore available actions to let your product & agents interact with Tiledesk.
- Create a ContactAdd a new Contact to Tiledesk.
- Send Message to ConversationSend a message into a support ticket or conversation
- Invite a team memberInvite a new team member by email and set their role
- Create saved replyAdd a reusable message (title and text) to use in chats.
- Create tagCreate a tag to organize conversations
- Create support requestCreate a new support request with an initial message.
- Update ContactUpdate contact details.
- Create labelCreate a label in Tiledesk.
- Create groupCreate a group and add members
Respond to Events in Tiledesk
Use triggers to let your product & agents respond to events from connected Tiledesk accounts.
- New contact Arrivesruns when new contact arrives
About Tiledesk
Tiledesk is a comprehensive platform for customer support and communication, offering tools for live chat, chatbots, and multi-channel messaging to enhance customer engagement and streamline support processes.
Learn more
About viaSocket
Connect 2,300+ apps to your product & agents with one prompt. Auth, events and actions handled. Free to start.
Learn moreFAQs about adding Tiledesk to your product & agents
Find answers to common questions about integrating Tiledesk into your product & agents, including authentication, supported actions, triggers, and implementation.
How can I integrate Tiledesk into my product & agents?
You can use viaSocket to add Tiledesk integration to your product & agents. viaSocket provides APIs, managed authentication, actions, and triggers to help you build integration features for your customers.
Do I need to build and maintain the integration infrastructure myself?
No. viaSocket manages the integration infrastructure, including authentication, customer connections, and supported actions and triggers.
Can my customers connect their own Tiledesk accounts?
Yes. viaSocket supports customer-specific connections, allowing each customer to authorize their own Tiledesk account.
Can I offer Tiledesk integration under my own branding?
Yes. You can provide the integration experience under your own branding and within the existing interface of your product & agents.
Can I connect Tiledesk with other apps?
Yes. viaSocket supports integrations with 2,300+ apps, allowing your product & agents to work with Tiledesk and other supported services.
How do I execute actions in Tiledesk?
Use viaSocket's supported actions and APIs to perform operations in connected Tiledesk accounts. Available operations depend on the integration's supported capabilities and the permissions granted.
Can my product & agents respond to events from Tiledesk?
Yes. You can use supported triggers and webhooks to receive events from Tiledesk and respond within your product & agents.
Bring Tiledesk Into Your Product & Agents
- Managed auth
- Per-customer connections
- Actions & triggers
- Data mapping
- Monitoring & logs
- Your branding