Connect Zendesk Sell and BoldDesk
Integrate Zendesk Sell with BoldDesk to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Create Ticket in BoldDesk when New Product Is Added in Zendesk Sell
Update Ticket in BoldDesk when New Product Is Added in Zendesk Sell
Create Contact in BoldDesk when New Product Is Added in Zendesk Sell
Create Contact Group in Bolddesk when New Product Is Added in Zendesk Sell
Create Ticket Note in BoldDesk when New Product Is Added in Zendesk Sell
Popular Zendesk Sell + BoldDesk flows
Start from a real workflow other teams are already running.
Choose a trigger
Zendesk Sell
When this happens...
New Product Is Added
New Task Is Created
New Note Is Created
New Lead Created or Updated
New Deal Created or Updated
New Contact Created or Updated
Choose an action
BoldDesk
Automatically do this!
Create Ticket
Update Ticket
Create Contact
Create Contact Group
Create Ticket Note
Create Ticket Reply
Update Contact
Update Contact Group
List Brands
List Contacts
List Contact Fields
List Contact Groups
List Agents
List Groups
List Tickets
List Deleted Tickets
List Spam Tickets
List Ticket Fields
List Ticket Updates
List Ticket Metrics
List Ticket Tags
List Ticket Histories
List Public Ticket Messages
List Archived Tickets
List Activities
List Satisfaction Ratings
List Ticket Worklogs
List Canned Response Categories
List Webhooks
Get Contact
List KB Articles
List Approval Requests
Get Activity Details
Get Contact Field
Get KB Category
Get KB Section
List Contact Groups of Contact
List Contact Notes
Get Contact Group
List Contacts in Contact Group
List Contact Group Notes
Get Agent
Get Group
List Group Members
Find Canned Responses
Get Ticket
List Ticket Notes
List Ticket Messages
List Ticket Related Contacts
List Ticket Attachments
List Ticket Shares
List Ticket Watchers
List Ticket Links
Create Ticket in BoldDesk when New Product Is Added in Zendesk Sell
Use this flowUpdate Ticket in BoldDesk when New Product Is Added in Zendesk Sell
Use this flowCreate Contact in BoldDesk when New Product Is Added in Zendesk Sell
Use this flowCreate Contact Group in Bolddesk when New Product Is Added in Zendesk Sell
Use this flowCreate Ticket Note in BoldDesk when New Product Is Added in Zendesk Sell
Use this flowCreate Ticket Reply in BoldDesk when New Product Is Added in Zendesk Sell
Use this flowUpdate Contact in Bolddesk when New Product Is Added in Zendesk Sell
Use this flowUpdate Contact Group in Bolddesk when New Product Is Added in Zendesk Sell
Use this flowList Brands from BoldDesk when New Product Is Added in Zendesk Sell
Use this flowList Contacts from BoldDesk when New Product Is Added in Zendesk Sell
Use this flowSupported Triggers & Actions
Everything you can automate between Zendesk Sell and BoldDesk.
When this happensTriggers
A trigger is an event that starts a workflow.
New Product Is Added
Runs when new product is added
New Task Is Created
Runs when new task is created
New Note Is Created
Runs when new note is created
New Lead Created or Updated
Triggers when a lead is added or an existing lead’s details change.
New Deal Created or Updated
Triggers when a deal is created or updated in Zendesk Sell.
New Contact Created or Updated
Runs when new contact is created
Do thisActions
Action is the task that follows automatically within your Zendesk Sell integrations.
Update Contact or Company Details
Update a contact's or company's details using their ID or email.
Stop Sequence Enrollment
Stop an active sequence enrollment for a lead or contact.
Create Product
Create a new product in your sales catalog with name, details and pricing so teams can use it in deals and quotes.
Update Product By ID
Update a product by its ID to change name, price, description, or other attributes.
Create a Lead
Create a single lead with contact, company, status, tags and custom fields.
Create Note
Add a note to a deal, contact, or lead.
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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About Zendesk Sell
Elevate your sales process with Zendesk Sell, a powerful sales automation and CRM platform designed to help you close deals faster and build stronger customer relationships.
Learn more
About BoldDesk
BoldDesk is a comprehensive help desk and customer support software designed to streamline and enhance the customer service experience. It offers a range of features including ticket management, automation, and reporting to help businesses efficiently manage customer inquiries and support requests.
Learn moreSimilar apps
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your Zendesk Sell and BoldDesk accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Zendesk Sell and BoldDesk as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach BoldDesk. No coding required.
Yes. You can set up a workflow where Zendesk Sell triggers actions in BoldDesk, and a separate workflow where BoldDesk triggers actions in Zendesk Sell. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Zendesk Sell and BoldDesk. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Zendesk Sell and BoldDesk integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
