Connect Bland.ai and Intercom to Build Intelligent Automations

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Bland.ai

When this happens...

Choose an Action

Intercom

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Ready to use Bland.ai and Intercom automations

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

Web Agent Created

Web Agent Created

Get web agent created within schedule time

Lead Added Email

Lead Added Email

Triggers when a Lead enters an email address.

New Closed Conversation

New Closed Conversation

Triggers when you close a Conversation.

New Company

New Company

Triggers when a new Company is created.

Admin initiated message to one user

Admin initiated message to one user

Triggers when Admin initiated message to one user.

New Ticket

New Ticket

Triggers when a new Ticket is created in Intercom.

Do thisActions

Action is the task that follows automatically within your Bland.ai integrations.

Create Prompt

Create Prompt

Create and store a prompt for future use.

Create Pathway

Create Pathway

Create a new conversational pathway.

Get All Pathways Information

Get All Pathways Information

Returns a set of information about all the conversational pathways in your account - including the name, description, nodes and edges.

Get Single Pathway Information

Get Single Pathway Information

Returns a set of information about the conversational pathway in your account - including the name, description, nodes and edges.

Update Pathway

Update Pathway

Update a conversational pathway's fields - including name, description, nodes and edges.

Delete Pathway

Delete Pathway

Delete your conversational pathway.

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Frequently Asked Questions

How do I start an integration between Bland.ai and Intercom?

To start, connect both your Bland.ai and Intercom accounts to viaSocket. Once connected, you can set up a workflow where an event in Bland.ai triggers actions in Intercom (or vice versa).

Can we customize how data from Bland.ai is recorded in Intercom?

Absolutely. You can customize how Bland.ai data is recorded in Intercom. This includes choosing which data fields go into which fields of Intercom, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Bland.ai and Intercom?

The data sync between Bland.ai and Intercom typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Bland.ai to Intercom?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Bland.ai and Intercom?

Yes, you can set conditional logic to control the flow of data between Bland.ai and Intercom. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Bland.ai

About Bland.ai

Bland.ai is a cutting-edge platform in the field of artificial intelligence, offering innovative tools and solutions to enhance business operations and decision-making processes. It provides AI-driven insights and automation capabilities to streamline workflows and improve efficiency.

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Intercom

About Intercom

Intercom is a customer messaging platform that helps businesses connect with their customers through live chat, bots, and personalized messaging. It enables companies to improve customer support, drive engagement, and increase sales by providing a seamless communication experience.

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