Integrate Android Texter with Freshdesk to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Create or Update Contact in Android Texter when New Ticket in Freshdesk
Send SMS via Android Texter when New Ticket in Freshdesk
Send Broadcast via Android Texter when New Ticket in Freshdesk
Create or Update Contact in Android Texter when New Contact in Freshdesk
Send SMS via Android Texter when New Contact in Freshdesk
Start from a real workflow other teams are already running.
Android Texter
When this happens...
Freshdesk
Automatically do this!
Create a Contact
Create a Company
Create Forum Category
Create a Forum
Create a Forum Topic
Add Notes to a Tickets
Find a Contact by Email
Find Ticket by Id
Create a Ticket
Update Ticket
Create or Update Contact in Android Texter when New Ticket in Freshdesk
Use this flowSend SMS via Android Texter when New Ticket in Freshdesk
Use this flowSend Broadcast via Android Texter when New Ticket in Freshdesk
Use this flowCreate or Update Contact in Android Texter when New Contact in Freshdesk
Use this flowSend SMS via Android Texter when New Contact in Freshdesk
Use this flowSend Broadcast via Android Texter when New Contact in Freshdesk
Use this flowGet Message Status from Android Texter when New Contact in Freshdesk
Use this flowGet Message Status from Android Texter when New Ticket in Freshdesk
Use this flowEverything you can automate between Android Texter and Freshdesk.
When this happensTriggers
A trigger is an event that starts a workflow.
Trigger when a new ticket created.
Trigger when a new contect is cteated.
Action is the task that follows automatically within your Android Texter integrations.
Add a contact or update the existing contact with the same phone number.
Send a text message from a linked Android phone, now or at a scheduled time.
Send a personalized text to up to 500 phone numbers with optional media and device selection.
Get the delivery status of a sent message by its message ID.
Creates a new contact
Creates a new company

Follow a simple walkthrough to create, test, and launch your first automation.
Connect your apps
Link the apps you want to automate.
Configure your workflow
Set up triggers, actions, and map your data.
Test & publish
Test your workflow and publish it.
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Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.

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Android Texter turns your Android phone into an SMS gateway so you can send and receive text messages through its REST API.
Learn moreFreshdesk is a cloud-based customer service software that provides helpdesk support with all smart automations to get things done faster. It offers ticketing, automation, reporting, and collaboration features to streamline support processes and improve customer engagement.
Learn moreSign up for a free viaSocket account, then authorize both your Android Texter and Freshdesk accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Android Texter and Freshdesk as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Freshdesk. No coding required.
Yes. You can set up a workflow where Android Texter triggers actions in Freshdesk, and a separate workflow where Freshdesk triggers actions in Android Texter. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Android Texter and Freshdesk. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Android Texter and Freshdesk integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.