Connect Brandfetch and Intercom
Integrate Brandfetch with Intercom to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Get Brand Context from Brandfetch when New Ticket Created in Intercom
Find Merchant From Transaction in Brandfetch when New Ticket Created in Intercom
Get Brand in Brandfetch when New Ticket Created in Intercom
Search Brands in Brandfetch when New Ticket Created in Intercom
Get Brand Context from Brandfetch when User Is Tagged in Intercom
Popular Brandfetch + Intercom flows
Start from a real workflow other teams are already running.
Choose a trigger
Brandfetch
When this happens...
Updated Brand
Choose an action
Intercom
Automatically do this!
Get User
List Tags
List Admins
Add Tag to Contact
List Contact Tags
Get Companies
Create User
Find Lead
Add or Remove Tag on Company
Create Conversation
Find Conversations
List Articles
List Companies
List Teams
Find Contact By Email
Add Note
Search Tickets
Find Users
List Contacts
Get Brand Context from Brandfetch when New Ticket Created in Intercom
Use this flowFind Merchant From Transaction in Brandfetch when New Ticket Created in Intercom
Use this flowGet Brand in Brandfetch when New Ticket Created in Intercom
Use this flowSearch Brands in Brandfetch when New Ticket Created in Intercom
Use this flowGet Brand Context from Brandfetch when User Is Tagged in Intercom
Use this flowFind Merchant From Transaction in Brandfetch when User Is Tagged in Intercom
Use this flowGet Brand in Brandfetch when User Is Tagged in Intercom
Use this flowSearch Brands in Brandfetch when User Is Tagged in Intercom
Use this flowGet User from Intercom when Updated Brand in Brandfetch
Use this flowList Tags from Intercom when Updated Brand in Brandfetch
Use this flowSupported Triggers & Actions
Everything you can automate between Brandfetch and Intercom.
When this happensTriggers
A trigger is an event that starts a workflow.
Updated Brand
Runs when a watched brand is updated, rebranded, verified, claimed or deleted; choose events and domains.
Lead Adds Email Address
Runs when Lead Adds Email Address
Conversation Is Closed
Runs when conversation is closed
New Company Created
Runs when new company is created
Admin Initiates Message to User
Runs when Admin Initiates Message to User
New Ticket Created
Runs when new ticket is created
Do thisActions
Action is the task that follows automatically within your Brandfetch integrations.
Get Brand Context
Get AI-ready brand context for a domain: identity, positioning, voice, style and competitors.
Find Merchant From Transaction
Turn a raw payment transaction label into the merchant's brand, logo and company data.
Get Brand
Get a brand's logos, colors, fonts and company data by domain, URL, email, ticker, ISIN or crypto symbol.
Search Brands
Search brands by company name and get their domains, icons and brand IDs.
Get User
Retrieve a user by email, Intercom ID, or external user ID.
List Tags
List all tags or retrieve a specific tag by ID.
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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AI will build it for you
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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About Brandfetch
Brandfetch provides company logos, colors, fonts, firmographics and AI-ready brand context, so you can enrich records with brand data automatically.
Learn moreAbout Intercom
Intercom is a customer messaging platform that helps businesses connect with their customers through live chat, bots, and personalized messaging. It enables companies to improve customer support, drive engagement, and increase sales by providing a seamless communication experience.
Learn more
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your Brandfetch and Intercom accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Brandfetch and Intercom as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Intercom. No coding required.
Yes. You can set up a workflow where Brandfetch triggers actions in Intercom, and a separate workflow where Intercom triggers actions in Brandfetch. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Brandfetch and Intercom. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Brandfetch and Intercom integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
