Integrate ERP Docs with Intercom to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Create Document from Template in ERP Docs when Lead Adds Email Address in Intercom
Get Bulk Send Batch from ERP Docs when Lead Adds Email Address in Intercom
Get Bulk Send Rows from ERP Docs when Lead Adds Email Address in Intercom
Get Documents from ERP Docs when Lead Adds Email Address in Intercom
Download Signed Document from ERP Docs when Lead Adds Email Address in Intercom
Start from a real workflow other teams are already running.
ERP Docs
When this happens...
Intercom
Automatically do this!
Get User
List Tags
List Admins
Add Tag to Contact
List Contact Tags
Get Companies
Create User
Find Lead
Add or Remove Tag on Company
Create Conversation
Find Conversations
List Articles
List Companies
List Teams
Find Contact By Email
Add Note
Search Tickets
Find Users
List Contacts
Create Document from Template in ERP Docs when Lead Adds Email Address in Intercom
Use this flowGet Bulk Send Batch from ERP Docs when Lead Adds Email Address in Intercom
Use this flowGet Bulk Send Rows from ERP Docs when Lead Adds Email Address in Intercom
Use this flowGet Documents from ERP Docs when Lead Adds Email Address in Intercom
Use this flowDownload Signed Document from ERP Docs when Lead Adds Email Address in Intercom
Use this flowSend Document Reminder via ERP Docs when Lead Adds Email Address in Intercom
Use this flowGet Workspaces from ERP Docs when Lead Adds Email Address in Intercom
Use this flowDelete Brand Profile in ERP Docs when Lead Adds Email Address in Intercom
Use this flowGet Brand Profiles from ERP Docs when Lead Adds Email Address in Intercom
Use this flowUpdate Brand Profile in ERP Docs when Lead Adds Email Address in Intercom
Use this flowEverything you can automate between ERP Docs and Intercom.
When this happensTriggers
A trigger is an event that starts a workflow.
Runs when Lead Adds Email Address
Runs when conversation is closed
Runs when new company is created
Runs when Admin Initiates Message to User
Runs when new ticket is created
Runs when Contact Unsubscribes From Emails
Action is the task that follows automatically within your ERP Docs integrations.
Get all templates or a specific template by selecting mode and optional template ID.
Create an unsent document draft from a template, setting sender, recipients, prefill, title, expiry days, and brand.
Get processing status and counts for a bulk send batch by batch ID.
Retrieve rows for a bulk send batch by batch_id, filter by status, and paginate with limit and offset.
Retrieve a document by ID or a paginated list (newest first); optionally filter by status, limit, and offset.
Retrieve a time-limited download URL and SHA-256 integrity metadata for a completed signed PDF by signpack ID.

Follow a simple walkthrough to create, test, and launch your first automation.
Connect your apps
Link the apps you want to automate.
Configure your workflow
Set up triggers, actions, and map your data.
Test & publish
Test your workflow and publish it.
Recognized by leading review platforms and trusted by 10,000+ businesses worldwide.
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.

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ERPDocs is an AI-native document platform for securely preparing, sending, signing, tracking, and managing business agreements. It provides reusable templates, automated document insights, e-signatures, audit trails, contract reminders, secure sharing, and API-driven workflows.
Learn moreIntercom is a customer messaging platform that helps businesses connect with their customers through live chat, bots, and personalized messaging. It enables companies to improve customer support, drive engagement, and increase sales by providing a seamless communication experience.
Learn moreSign up for a free viaSocket account, then authorize both your ERP Docs and Intercom accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between ERP Docs and Intercom as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Intercom. No coding required.
Yes. You can set up a workflow where ERP Docs triggers actions in Intercom, and a separate workflow where Intercom triggers actions in ERP Docs. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between ERP Docs and Intercom. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire ERP Docs and Intercom integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.