Connect Facebook Ads and Intercom to Build Intelligent Automations

Choose a Trigger

Facebook Ads

When this happens...

Choose an Action

Intercom

Automatically do this!

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

Lead Added Email

Lead Added Email

Triggers when a Lead enters an email address.

New Closed Conversation

New Closed Conversation

Triggers when you close a Conversation.

New Company

New Company

Triggers when a new Company is created.

Admin initiated message to one user

Admin initiated message to one user

Triggers when Admin initiated message to one user.

New Ticket

New Ticket

Triggers when a new Ticket is created in Intercom.

New Unsubscription

New Unsubscription

Triggers when a user unsubscribes from Intercom.io emails.

Do thisActions

Action is the task that follows automatically within your Facebook Ads integrations.

Get Ad Campaign Insights

Get Ad Campaign Insights

Get performance metrics for selected ad campaigns.

Get Ad Creative Insights

Get Ad Creative Insights

Retrieve ad creative details (images/thumbnails) and performance metrics (clicks, impressions, spend, conversions) for selected Facebook ad accounts and date ranges, with optional breakdowns, filters, and summary.

List  All Tags

List All Tags

List All Tags

Add Tag to Contact

Add Tag to Contact

Add a tag to contact

Get contacts

Get contacts

Find Companies

Find Companies

Finds an existing companies.

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Frequently Asked Questions

How do I start an integration between Facebook Ads and Intercom?

To start, connect both your Facebook Ads and Intercom accounts to viaSocket. Once connected, you can set up a workflow where an event in Facebook Ads triggers actions in Intercom (or vice versa).

Can we customize how data from Facebook Ads is recorded in Intercom?

Absolutely. You can customize how Facebook Ads data is recorded in Intercom. This includes choosing which data fields go into which fields of Intercom, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Facebook Ads and Intercom?

The data sync between Facebook Ads and Intercom typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Facebook Ads to Intercom?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Facebook Ads and Intercom?

Yes, you can set conditional logic to control the flow of data between Facebook Ads and Intercom. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Facebook Ads

About Facebook Ads

Facebook Ads Insights provides detailed analytics and performance metrics for your Facebook advertising campaigns. It helps marketers and businesses understand the effectiveness of their ads, optimize their strategies, and make data-driven decisions to improve ROI.

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Intercom

About Intercom

Intercom is a customer messaging platform that helps businesses connect with their customers through live chat, bots, and personalized messaging. It enables companies to improve customer support, drive engagement, and increase sales by providing a seamless communication experience.

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