Connect Google Chat and Intercom
Integrate Google Chat with Intercom to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Send Message via Google Chat when Lead Adds Email Address in Intercom
Create Google Chat Card in Google Chat when Lead Adds Email Address in Intercom
List Messages from Google Chat when Lead Adds Email Address in Intercom
List Spaces in Google Chat when Lead Adds Email Address in Intercom
Send Message via Google Chat when Conversation Is Closed in Intercom
Popular Google Chat + Intercom flows
Start from a real workflow other teams are already running.
Choose a trigger
Google Chat
When this happens...
New Message Arrives in Google Chat Space
Choose an action
Intercom
Automatically do this!
Get User
List Tags
List Admins
Add Tag to Contact
List Contact Tags
Get Companies
Create User
Find Lead
Add or Remove Tag on Company
Create Conversation
Find Conversations
List Articles
List Companies
List Teams
Find Contact By Email
Add Note
Search Tickets
Find Users
List Contacts
Send Message via Google Chat when Lead Adds Email Address in Intercom
Use this flowCreate Google Chat Card in Google Chat when Lead Adds Email Address in Intercom
Use this flowList Messages from Google Chat when Lead Adds Email Address in Intercom
Use this flowList Spaces in Google Chat when Lead Adds Email Address in Intercom
Use this flowSend Message via Google Chat when Conversation Is Closed in Intercom
Use this flowCreate Google Chat Card in Google Chat when Conversation Is Closed in Intercom
Use this flowList Messages from Google Chat when Conversation Is Closed in Intercom
Use this flowList Spaces in Google Chat when Conversation Is Closed in Intercom
Use this flowSend Message via Google Chat when New Company Created in Intercom
Use this flowCreate Google Chat Card in Google Chat when New Company Created in Intercom
Use this flowSupported Triggers & Actions
Everything you can automate between Google Chat and Intercom.
When this happensTriggers
A trigger is an event that starts a workflow.
New Message Arrives in Google Chat Space
Runs when a new message is sent or received in a Google Chat space.
Lead Adds Email Address
Runs when Lead Adds Email Address
Conversation Is Closed
Runs when conversation is closed
New Company Created
Runs when new company is created
Admin Initiates Message to User
Runs when Admin Initiates Message to User
New Ticket Created
Runs when new ticket is created
Do thisActions
Action is the task that follows automatically within your Google Chat integrations.
Send Message
Send a message to a chat space or thread. Optionally reply in an existing thread, target a specific thread, and include a request or message ID to avoid duplicates or link messages.
Create Google Chat Card
Creates a card message in a specified Google Chat space.
List Messages
List messages in a Google Chat space.
List Spaces
List chat spaces, optionally filtering by space type and using pagination.
Get User
Retrieve a user by email, Intercom ID, or external user ID.
List Tags
List all tags or retrieve a specific tag by ID.
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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About Google Chat
Google Chat, bringing powerful features directly to your conversations. Whether you're working in a team, managing projects, or coordinating with clients, helps you stay organized, streamline communication, and boost productivity.
Learn moreSimilar apps
About Intercom
Intercom is a customer messaging platform that helps businesses connect with their customers through live chat, bots, and personalized messaging. It enables companies to improve customer support, drive engagement, and increase sales by providing a seamless communication experience.
Learn more
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your Google Chat and Intercom accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Google Chat and Intercom as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Intercom. No coding required.
Yes. You can set up a workflow where Google Chat triggers actions in Intercom, and a separate workflow where Intercom triggers actions in Google Chat. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Google Chat and Intercom. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Google Chat and Intercom integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
